Support high-volume assessment and review work in a sensitive, process-driven environment. /n Your new company /n This organisation plays an important role in supporting the safety and wellbeing of the community through the assessment, review and administration of sensitive applications. Working within a high-volume, fast-paced environment, the team is focused on delivering fair, accurate and timely outcomes while applying relevant legislation, policy and procedural requirements. Your new role /n As a Review and Assessment Officer, you will support the review and assessment of complex applications, ensuring information is analysed thoroughly and recommendations are clearly documented. /n This role will suit someone who is comfortable working through high volumes of detailed, repetitive assessment work while maintaining accuracy, consistency and strong attention to detail.

Your responsibilities will include: /n /n

- Reviewing and assessing complex and sensitive applications in line with legislation, policy and procedures

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- Analysing information from a range of sources to support evidence-based decision-making

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- Preparing clear, accurate and concise written assessments, briefings and recommendations

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- Managing a caseload of applications within required timeframes

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- Liaising with applicants, internal teams and external stakeholders to obtain relevant information

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- Maintaining accurate records and ensuring confidentiality

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What you'll need to succeed /n

/nTo be successful in this role, you will have:/n /n

- Strong experience in assessment, review, compliance, case management or a similar operational environment

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- Excellent written communication skills, including experience preparing assessments, reports, briefings or recommendations

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- Strong analytical and critical thinking skills, with high attention to detail

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- Confidence managing sensitive and confidential information

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- The ability to work autonomously, manage competing priorities and meet deadlines

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- Strong stakeholder engagement skills and a collaborative approach

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- Previous government or regulatory experience will be highly regarded

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What you'll get in return /n

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- 4-month temporary assignment

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- $60 per hour + super

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- Opportunity to contribute to meaningful community-focused outcomes

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- Supportive and collaborative team workplace

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- Exposure to complex assessment, review and compliance work

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- Hybrid flexibility may be available, depending on business needs

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What you need to do now /n

/nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now./n

/nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career./n

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📌 Review and Assessment Officer (Melbourne)
🏢 Hays
📍 Melbourne