/n

/n RQ11475 - Software Developer - CRM - Senior Location: Onsite - 40 St Clair Ave W - Toronto Duration:1+ year contract -273 business days - Extension: 1/n Must Have: /n /n

- Must have prior "Lead" experience as a MS Dynamics Developer.

/n

- Minimum 7 years of software development and enterprise application delivery experience.

/n

- Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design

/n

- Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies

/n

- Working knowledge of both low code development and custom development on Dynamics 365

/n

- Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.

/n

- Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

/n /n Nice to have: /n /n

- Prior OPS/Public sector exp.

/n /n Responsibilities : /n Technical Leadership /n /n

- Provide technical leadership, guidance, and mentorship to developers and technical team members.

/n

- Lead by example as a hands-on contributor while enabling team success and delivery excellence.

/n

- Perform code reviews and establish development standards, security controls, and best practices.

/n

- Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.

/n

- Coach and mentor developers, supporting their technical and qualified growth.

/n

- Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

/n /n Solution Architecture & Design /n /n

- Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.

/n

- Strong expertise in Dataverse design and development, including data modelling, table relationships, business rules, security architecture, plug-ins, workflows, data migration, and system integrations.

/n

- Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.

/n

- Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.

/n

- Define technical roadmaps, integration patterns, and solution deployment strategies.





/n

- Ensure solutions align with enterprise architecture standards and best practices.

/n /n Development & Delivery /n /n

- Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.

/n

- Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.

/n

- Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.

/n

- Design and implement APIs and integrations with internal and external enterprise systems.

/n

- Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.

/n

- Support application deployments, releases, troubleshooting, and ongoing production support.

/n /n Integration & Cloud Services /n /n

- Design and implement integrations using Azure services and enterprise integration patterns.

/n

- Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.

/n

- Ensure solution scalability, maintainability, performance, and security.

/n /n DevOps & Quality Assurance /n /n

- Lead CI/CD implementation using Azure DevOps and GitHub.

/n

- Establish automated deployment and testing practices.

/n

- Ensure adherence to software engineering principles, coding standards, and quality assurance processes.

/n

- Manage development environments and support large-scale solution deployments.

/n /n Innovation & Continuous Improvement /n /n

- Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.

/n

- Promote continuous learning, innovation, collaboration, and knowledge sharing.

/n





- Stay current with Microsoft technology roadmaps and emerging industry trends.

/n /n Required Qualifications /n Experience /n /n

- Minimum 7 years of software development experience, including enterprise application delivery.

/n

- Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.

/n

- Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.

/n

- Experience leading cross-functional Agile delivery teams.

/n

- Experience delivering solutions in complex enterprise or public-sector environments.

/n /n Technical Skills /n Microsoft Platform /n Demonstrated hands-on experience with: /n /n

- Microsoft Dynamics 365

/n

- Microsoft Power Platform/n /n - Power Apps

/n - Power Automate

/n - Power Pages

/n /n

- Microsoft Azure/n /n - Azure Functions

/n - App Services

/n - API Management

/n - Logic Apps

/n - Azure Storage

/n - Azure Key Vault

/n /n

- Microsoft Dataverse/n /n - Data Modelling

/n - Security Framework

/n - Business Rules

/n - Data Integration

/n /n /n Development Technologies /n /n

- .NET / C#

/n

- REST APIs and Web Services

/n

- JavaScript / TypeScript

/n

- Azure DevOps

/n

- GitHub

/n

- Visual Studio

/n

- SQL Server

/n

- Enterprise integration and middleware technologies

/n /n Architecture & Integration /n /n

- Experience designing and implementing complex integrations across multiple business systems.

/n

- Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.

/n

- Experience creating high-level and detailed solution designs.

/n

- Deep understanding of software engineering principles and design patterns.

/n /n AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations. /n Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting. /n INCORPORATED RATE RANGE (7.25 billable hours per day) /n /n

- $88.69/hr - $106.48/hr Inc.

/n /n T4 RATE RANGE (7.25 billable hours per day) /n /n

- $70.95/hr - $85.18/hr T4

/n /n /n

/n

📌 Rq11475 (Sydney)
🏢 Source Code
📍 Sydney