Enghouse Interactive (EI) are a market leading provider of Customer Experience software. /n Our portfolio extends across Cloud Contact Centre, AI, Self Service, Quality and /n Performance Management, Email and Knowledge Management, Video Collaboration, /n Attendant Console and Outbound Diallers. /n /n The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market /n expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach /n role, requiring a hands-on leader who can both personally lead and close complex /n enterprise deals while building, mentoring, and scaling a high-performance sales /n organization. /n /n The RVP will operate at the intersection of cloud transformation, hybrid/on-prem /n modernization, and AI-driven CX, positioning Enghouse as a differentiated alternative to /n competitors. /n /n Experience of selling SaaS and/or Customer Experience solutions is also a pre-requisite. /n /n Role Objective: Lead and manage the sales team to deliver the required sales bookings /n The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market /n expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach /n role, requiring a hands-on leader who can both personally lead and close complex /n enterprise deals while building, mentoring, and scaling a high-performance sale /n organization. /n /n The RVP will operate at the intersection of cloud transformation, hybrid/on-prem /n modernization, and AI-driven CX, positioning Enghouse as a differentiated alternative to /n competitors. /n /n Experience of selling SaaS and/or Customer Experience solutions is also a pre-requisite. /n /n Role Objective: Lead and manage the sales team to deliver the required sales bookings /n Reporting to the VP Americas and APAC /n /n





- Own and deliver APAC revenue growth by directly leading and closing strategic enterprise CX deals while maintaining disciplined pipeline and forecast accuracy

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- Act as a true player/coach, personally engaging in high-value opportunities while building, coaching, and holding the regional sales team accountable to execution rigor

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- Drive market expansion and competitive positioning against global and local

/n

- competitors by leveraging Enghouse’s hybrid, AI, and deployment flexibility advantages

/n

- Scale a repeatable APAC go-to-market model across direct and partner channels, aligned to regional nuances (mature vs growth markets, data sovereignty, and vertical requirements)

/n /n /n Key Responsibilities: /n 1.

Revenue

Ownership & Direct Selling (Player) /n /n

- Own and deliver APAC bookings, ARR growth, and pipeline coverage targets

/n

- Personally lead strategic enterprise deals (top 10–20 accounts), including:

/n /n o C-level engagement /n o Complex deal structuring (multi-product, hybrid deployments, partner-led) /n /n

- Drive pipeline creation discipline

/n /n o Pipeline coverage and strong qualification rigor (MEDDIC) /n /n 2. Team Leadership & Coaching (Coach) /n /n

- Recruit, develop, and retain a high-caliber APAC sales team

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- Instill sales process discipline

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- Coach reps on:

/n /n o Enterprise discovery (business problem vs feature selling)



/n o Multi-threading and executive access /n o Competitive positioning vs incumbents /n /n 3. Go-to-Market Strategy (APAC-Specific) /n /n

- Define and execute regional strategy across the mature and growth markets /n
- Build vertical specific strategies for the regions

/n /n /n 4. Partner & Channel Leadership /n /n

- Drive revenue through partner and reseller ecosystem /n
- Define clear partner operating model: /n /n o Referral vs resale vs implementation ownership /n /n 5.

Market

Positioning & Competitive Strategy /n /n

- Establish Enghouse as a credible alternative to competitors /n
- Lead competitive strategy against competitor narratives /n
- Position differentiated messaging /n /n /n 6. Cross-Functional Leadership /n /n
- Partner closely with: /n /n o Solutions Engineering o Product (roadmap feedback from APAC) /n o Marketing (regional demand generation) /n /n
- Ensure alignment across: o Sales → Delivery → Support → Renewal lifecycle /n
- Provide a detailed and comprehensive quarterly written report to be used to update the senior executive team and Enghouse board members

/n /n /n Skills & Experience: /n /n 1. 5–10+ years in enterprise B2B software sales leadership /n 2.

Preferred experience in: /n · SaaS and/or Contact centre / CX / CCaaS / UCaaS /n · Hybrid or on-prem to cloud migration environments /n Leadership Profile /n · True player/coach: /n o Comfortable carrying a personal quota component /n o Actively engaged in deals, not just managing forecasts /n · Solid operator: /n o Forecast accuracy within ±5–10% /n o Pipeline discipline and inspection rigor /n · Executive presence: /n o Credibility with CIO, COO, CX leaders /n /n /n Mobility Requirements: /n · Able to travel up to 50% of the time based on business requirements /n /n /n

📌 RVP APAC Sales (Sydney)
🏢 Enghouse
📍 Sydney