About the role

We are seeking an Allied Health Administrator/Receptionist 2IC to join our administration team at Serene Psychological Service in Sunbury, Victoria. The successful applicant will play a crucial role in providing exceptional customer service and administrative support within our busy practice, whilst supporting the Office Manager and Practice Owner on a day to day basis.

Duties of this role include but are not limited to;

- Greeting and welcoming clients in a friendly and qualified manner
- Answering and directing incoming phone calls and email enquires
- Scheduling appointments and managing the clinic's calendar
- Maintaining up-to-date client records and files
- Providing support to the clinical team
- Assisting with various administrative tasks, such as data entry, file management, and general office duties
- Assisting with debtors/creditors
- Staff and room rostering
- Ordering supplies and scheduling maintenance

What we're looking for

- Minimum of 2 years experience working in a Receptionist or Administration role in a healthcare or professional services environment




- Excellent communication and interpersonal skills, with the ability to provide a high level of customer service
- Strong organisational skills and attention to detail
- Proficiency in using office equipment and software, such as Microsoft Office and Halaxy
- A friendly, efficient and professional demeanour with an ability to take initiative and support co-workers in a positive manner
- Ability to maintain confidentiality and comply with relevant regulations and policies
- Flexible and have the ability to work in a fast paced environment
- Approachable, reliable and dependable

About the position Permanent Part-Time Position 32 hours per week with a view to increase to full-time

Mondays to Fridays

Hours may vary between 7.30am to 6.30pm Mondays to Thursdays and 7.30am to 4.30pm on Fridays. Some flexibility to cover annual leave and sick leave is also required.

Wage: Health Professionals and Support Services Award (MA00027)

Apply via seek and include both a Resume and Cover Letter

📌 Senior Allied Health Administrator/Receptionist 2IC (Sunbury)
🏢 Serene Psychological Service
📍 Sunbury