Senior Investigator – Liquor & Gaming NSW

Help shape the future of NSW's hospitality, gaming and racing industries while protecting the communities we serve.

- Two ongoing opportunities and talent pool establishment for future opportunities across both the Casino & Wagering Investigations and Hospitality & Gaming Investigations teams.

- Clerk Grade 5/6 with starting salary range of $102,936 – $113,579 per annum plus superannuation and annual leave loading

- Based in Sydney, NSW – Hybrid working arrangements may be available within business operational needs.

About Liquor & Gaming NSW

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we’re reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We’re enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve. See what it’s like to work with us!

About the Role

We are seeking a proactive and skilled Senior Investigator to join our team. In this role, you will administer authorised legislation through effective, risk-based investigative and enforcement activities under the liquor, gaming, clubs, casino and/or wagering legislation to protect the public, businesses, and communities in NSW.

Key Responsibilities

- Undertake multi-faceted compliance and investigation activities through the delivery of risk based regulatory programs to ensure and enhance compliance

- Support and participate in proactive compliance operations, educating industry participants on their rights and obligations, while monitoring and ensuring compliance.

- Provide expert advice to internal and external stakeholders to optimise regulatory outcomes and minimise negative impacts.

- Advise customers on investigation outcomes, keeping them informed of any actions being taken.

- Maintain current knowledge of relevant legislation, policy, and procedures to ensure exemplary regulatory practices for the NSW community.

- Knowledge of investigative methodologies, evidence collection, interviewing techniques and report writing.

- Gather, review, and analyse evidence, preparing and maintaining comprehensive records, documents, and reports to recommend appropriate actions to decision-makers and ensure compliance with legislative requirements.





- Strong organisational skills with the ability to manage competing priorities and deliver quality outcomes within required timeframes.

- A commitment to integrity, accountability and ethical decision-making.

To be successful you will have:

- Relevant experience in conducting formal investigations or working in a similar regulatory or compliance field.

- A strong understanding of legislation, policy, and procedures in relevant industries.

If you are passionate about contributing to the protection of the public and businesses in NSW through regulatory practices and investigations, we’d love to hear from you!

To learn more about the role, please view the Role Description .

For any questions regarding the role on the Casino & Wagering Investigations Team, please contact David Simmons, Principal Investigator via [email protected] For any questions regarding the role on the Hospitality & Gaming Investigations Team, please contact Mathew Silveira, Principal Investigator via [email protected]

Essential requirements

- Appointment and ongoing assignment are subject to satisfactorily meeting pre-employment and ongoing probity screening to meet the integrity standards set out in section 14 of the Gaming and Liquor Administration Act 2007.

- The person occupying the role will be appointed as a key official and subject to the associated restrictions under section 16(1) of the Gaming and Liquor Administration Act 2007 and section 86 of the Casino Control Act 1992.

- Certificate IV (Government) Investigations or similar qualification or the preparedness to undertake employee sponsored program.

- The ability and willingness to travel regularly throughout NSW.

- A current Class C Driver Licence.

How To Apply

- Your application must include a cover letter (maximum 1 page) and an up-to-date resume (maximum 3 pages) that details your capabilities and experience in relation to the above role. You must submit your application via our online portal to apply for the role. Applications will not be accepted by email.

Applications Close at 11:59pm on 18 October 2026. Applications submitted after the closing date and time will not be considered.

Once applications have closed and a shortlist has been determined,



candidates who are successful in progressing to the next stage of the recruitment process will be invited to attend an in-person Assessment Centre in the Sydney CBD.

The Assessment Centre will consist of an interview, written assessment and group activity, providing an opportunity to demonstrate your strengths both individually and as part of a team. You'll also have an opportunity to chat with our Hiring Managers and Directors about the role and what it's like to work with us.

Further details regarding timing and location will be provided to candidates who progress to this stage.

The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

For enquiries relating to the recruitment process, please contact Kalashree Wakhare, Talent Acquisition Partner via [email protected]

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we

- Create social and economic opportunities for the state.

- Support the creation of jobs across the creative, visitor and night-time economies.

- Prioritise First Nations artists, stories and culture.

- Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all.

- Drive visitation through events, campaigns and visitor experience development.

- Activate our night-time and creative economies to unlock unique precincts and community spaces.

- Deliver a vibrant and responsible hospitality, liquor, racing and gaming setting.

- Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history.

At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit Adjustments for Individual needs at I work for NSW.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.

📌 Senior Investigator (Australia)
🏢 NSW Department of Customer Service
📍 Australia