Overview

Work Type: Fixed-term - Full-time

Salary: $116,413 - $140,849

Grade: VPS 5

Occupation: Projects

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/C01320DR

- Opportunity to join the Victorian Civil and Administrative Tribunal
- Support the implementation of VCAT’s Appropriate Dispute Resolution (ADR) strategy
- Melbourne CBD, VPS5, Fixed term 2-years, Full-time

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

VCAT The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the Role The Senior Project Officer - ADR Strategy and Capability supports the implementation of VCAT's Appropriate Dispute Resolution (ADR) Strategy and associated organisational capability and reform initiatives.

Working closely with the Program Manager - ADR Strategy and Capability, and in collaboration with the Head and Deputy Head of the ADR Division, the role coordinates the delivery of defined projects, initiatives and workstreams that contribute to VCAT's strategic ADR priorities.

Key accountabilities include





- Coordinating the delivery of defined initiatives and workstreams arising from VCAT's ADR Strategy and associated capability and reform priorities.
- Developing and maintaining practical implementation plans, deliverables, actions and milestones for assigned initiatives, and actively monitoring progress against agreed outcomes and timeframes.
- Progressing assigned work proactively, coordinating contributions from others and address emerging risks, issues and dependencies, escalating matters requiring direction or decision to the Program Manager or Executive Director as appropriate.
- Preparing high-quality reports, briefings, presentations and governance documentation, drawing on relevant information and analysis to support executive decision-making and oversight.
- Coordinating stakeholder engagement and consultation across VCAT divisions and with external partners, building productive relationships, navigating competing priorities and securing commitment to agreed implementation actions.
- Contributing to the design and delivery of capability, change and continuous improvement initiatives that strengthen ADR practice and its integration across VCAT.

This is a fixed term opportunity for 2years.

About You The ideal candidate will have demonstrated experience supporting complex programs or strategic initiatives in a public sector, justice or similar complex environment. You will have proven strong strategic thinking, planning and problem-solving capability together with experience supporting organisational change, capability uplift or continuous improvement initiatives.

You will be able to demonstrate:

- familiarity with ADR practice or accreditation frameworks, or the ability to rapidly acquire domain knowledge
- well-developed systems thinking to consider the wider context or situations and break them into smaller parts to gain better insights




- proven ability to synthesise ideas and concepts acro ss diverse disciplines
- experience working in a highly collaborative environment, encouraging and inspiring others
- superior commitment to the delivery of quality outcomes

Qualifications A qualification in program, project or change management and/or mediation or ADR accreditation is desirable

Benefits

- A strong sense of belonging to a collaborative team with solid support among colleagues.
- Access to purchase a 'fitness passport' supporting your health and wellbeing with access to gyms at a discounted rate
- A sense of purpose helping those within the community access fair and efficient justice
- Career development opportunities

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

- resume
- a short cover letter

Other information

Court Services Victoria(CSV) has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.

Apply now Applications close Friday 23 October 2026 at 11.59pm Posted 9 October 2026

📌 Senior Project Officer - ADR Strategy and Capability (Melbourne)
🏢 Victorian Government
📍 Melbourne