Role: Senior ServiceNow Platform Architect

Type: Full Time – Contract / Perm (Open)

Location: Australia

Status: AU valid visa with full work rights. Visa sponsor available.

Skills: ServiceNow Architecture, App Engine, Flow Designer, IntegrationHub, Employee Center, Service Portal, UI Builder, Agent Workspace, Configurable Workspace, Platform Governance

Experience: Senior-level enterprise architecture experience

Requisites:

- Define enterprise-wide ServiceNow platform architecture, governance standards and roadmaps.
- Lead architecture reviews and establish reusable design patterns and upgrade-secure development standards.
- Design and develop enterprise applications using ServiceNow App Engine, Flow Designer and scoped applications.
- Architect Employee Center, Service Portal, Service Provider Portal and custom portal solutions.
- Design Agent Workspace and Configurable Workspace solutions to improve user experience and productivity.
- Establish integration frameworks using IntegrationHub,



REST/SOAP APIs, MID Servers and event-driven architectures.
- Lead integrations with enterprise platforms such as SAP, Salesforce, Azure and Workday.
- Provide technical leadership, conduct design workshops, mentor architects and developers.
- Drive workflow automation, low/no-code development and digital transformation initiatives.
- Support presales, solution design and technical decision-making.

Certifications: ServiceNow Certified System Administrator (CSA), CAD and CIS

Nice to Have:

- Employee Center Pro, Advanced UI Builder and Service Provider Portal.
- Now Assist / Generative AI, Automation Center and Platform Analytics.
- Service Operations Workspace and Customer Service Workspace.

Interested? Please apply. Thanks for your interest and time.

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📌 Senior ServiceNow Platform Architect (Australia)
🏢 FR Consultancy
📍 Australia