Service Centre Technician (Balcatta)

Service Centre Technician (Balcatta)

11 Oct
|
Aptella
|
Balcatta

11 Oct

Aptella

Balcatta

Service Centre Technician

Support Industry-Leading Positioning, Machine Control & Automation Technology Solutions

At Aptella, we deliver intelligent positioning, automation, and machine control technology that improves productivity, accuracy, and performance across construction, mining, surveying, and infrastructure industries.

We are seeking a motivated and technically minded Service Centre Technician to join our team at our Balcatta Service Centre, supporting customers with industry-leading positioning, machine control, and geospatial technology solutions.

The Role

This is a hands-on technical role responsible for repairing, calibrating, configuring, and supporting a wide range of positioning, machine control, and automation technologies.

Working closely with customers, field technicians, and internal teams, you'll play a key role in ensuring equipment is serviced to the highest standard and ready to perform in the field.

You'll work with cutting-edge technology every day, solving technical challenges, preparing equipment for deployment, and helping customers maximise the value of their investment.

Key responsibilities include:

- Repair, calibrate, configure, and test positioning, machine control, and geospatial equipment

- Perform pre-delivery inspections, software updates, and product configuration

- Diagnose and troubleshoot technical issues across a range of hardware and software solutions

- Support field technicians and customers with technical advice and product expertise

- Assist with onsite installations and customer support activities when required

- Prepare service quotations and provide recommendations for repairs, upgrades, and replacement solutions

- Maintain workshop equipment, tools, and testing equipment to the highest standard

- Assist with spare parts management and inventory control

- Complete service documentation, reports, and work orders accurately and on time

- Contribute to continuous improvement initiatives across products, systems, and service delivery





About You

You are a hands-on technician with a passion for technology, problem-solving, and delivering outstanding customer service.

You bring

- Experience working in electronics, auto electrical, mechanical, machine control, surveying equipment, or related technical industries

- Solid diagnostic, troubleshooting, and fault-finding skills

- Excellent attention to detail and a commitment to quality workmanship

- Strong communication and customer service skills

- Confidence using software and technology to configure and test equipment
- A proactive, solutions-focused mindset and willingness to learn

- Ability to work independently while contributing to a collaborative team environment

Experience with GNSS, GPS, machine control, geospatial equipment, construction technology, or automation solutions will be highly regarded.

Why Join Aptella?

Join a growing and innovation-led business working with some of the world's most advanced positioning and automation technologies.

What You'll Get

- Flare discounts and wellbeing benefits

- Discounted gym memberships and health insurance

- Career development and technical training opportunities

- Exposure to industry-leading technology and global innovation partners

- Modern workshop facilities at our Bundoora Service Centre

- Supportive and high-performing team culture

- Opportunities to build specialist technical expertise and long-term career growth

The Opportunity

This is an exciting opportunity to join an industry-leading technology business and play a key role in supporting customers across construction, mining, surveying, and infrastructure industries.

You'll work with innovative technology, develop specialist technical skills, and be part of a team that's helping shape the future of positioning and automation solutions.

If you're passionate about technology, enjoy solving technical challenges, and want to build your career with a business that's leading innovation, we'd love to hear from you.

Local applicants only

No recruitment agencies please

📌 Service Centre Technician (Balcatta)
🏢 Aptella
📍 Balcatta

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