The ServiceNow Developer builds, configures and maintains ServiceNow applications and workflows, working closely with architects and stakeholders to deliver reliable, well-tested platform solutions.

What you'll do

- Develop, configure and maintain ServiceNow applications to meet business requirements.

- Create and customise workflows, service catalogues, forms, notifications and approval processes.

- Develop business rules, client scripts, script includes, UI policies and access controls.

- Build and maintain integrations between ServiceNow and external systems using APIs.

- Support relevant modules, such as IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM) and HR Service Delivery (HRSD).

- Maintain Configuration Management Database (CMDB) data and support data imports and migration.

- Collaborate with solution architects, business analysts and stakeholders to deliver technical solutions.

- Conduct testing, troubleshoot defects and resolve platform issues.

- Support platform upgrades, deployments and performance improvements.

- Prepare technical documentation and follow development, security and change management standards.

What we're looking for

- Bachelor's degree in Information Technology,



Computer Science or a related discipline, or equivalent practical experience.

- Hands-on experience in ServiceNow development and configuration.

- Proficiency in JavaScript, HTML and CSS.

- Experience with ServiceNow scripting, workflows, service catalogues and application development.

- Knowledge of REST/SOAP APIs and integration development.

- Understanding of IT service management processes, including incident, problem, change and request management.

- Experience with data imports, transform maps and CMDB fundamentals.

- Understanding of access controls, platform security and testing practices.

- Robust analytical, troubleshooting and communication skills.

- Ability to work independently and collaboratively within project timelines.

- Desirable: ServiceNow Certified System Administrator or Certified Application Developer certification.

- Desirable: relevant ServiceNow implementation certifications.

- Desirable: experience with Flow Designer, IntegrationHub and Service Portal.

- Desirable: familiarity with Agile development and release management.

- Desirable: ITIL certification or practical knowledge of ITIL processes.

📌 SERVICENOW DEVELOPER (Melbourne)
🏢 TaltentTrek
📍 Melbourne