About Us

Hero Sushi is an Australian-based Japanese food brand dedicated to delivering fresh, high-quality sushi and exceptional customer service. We are committed to consistency, freshness, and providing a great customer experience in a fast-paced and positive team environment.

About the Role

We are seeking experienced, enthusiastic, and hands-on Store Managers to lead operations across three of our high-volume Sushi Train venues.

In this role, you will oversee both Front of House (FOH) and Back of House (BOH) operations. You will play a key role in driving daily operations, mentoring staff, ensuring strict food safety standards, and maintaining an outstanding customer experience.

Store Location

580 George St, Sydney, 2000 NSW (near Sydney Town Hall )

Key Responsibilities

- Lead and supervise daily restaurant operations across both FOH and BOH.
- Manage, train, and mentor team members to deliver exceptional food quality and customer service.
- Ensure strict compliance with Company Standard Operating Procedures (SOP), Recipes, Hygiene, and Food Safety regulations.
- Manage staff scheduling (rostering), inventory control, and daily stock management.
- Maintain continuous clean operations and high safety standards across the venue.
- Drive store sales targets and maintain smooth service during peak trading periods.

Shifts & Availability

- Full-Time role (38 ordinary hours per week guaranteed).




- Additional hours worked beyond the guaranteed 38 hours may occur based on business needs, paid/compensated in accordance with the applicable Award provisions.
- Flexible availability required, including weekdays, weekends, and peak dining hours (operational hours between 7:00 AM and 9:00 PM).

Pay & Conditions

- Pay rates in accordance with the Restaurant Industry Award 2020 (based on experience and position level).
- Full training provided with long-term career growth opportunities within a growing national brand.

Requirements

- Proven management or supervisory experience in hospitality (Japanese cuisine or Sushi Train experience is highly regarded).
- Valid Australian working rights (Full time work rights required).
- Strong leadership, communication, and organizational skills.
- Ability to thrive and lead under pressure in a fast-paced environment.
- Reliable, punctual, and highly responsible.

How to Apply Please submit your resume along with your preferred store location and general availability. Only shortlisted applicants will be contacted for an interview.

Please note: The hourly rate shown below is based on the applicable Adult rate under the Restaurant Industry Award 2020. Junior rates apply separately in accordance with the Award.

Job Type: Full-time

Pay: $33.50 per hour

Work Authorisation

- 오스트레일리아 (Required)

Work Location: In person

📌 Store Manager (Goerge st. sushi train shop) (Sydney)
🏢 Hero Sushi Head Office
📍 Sydney