Pizza Riviera Heatley is looking for a motivated and reliable Store Supervisor / Manager to take ownership of the day-to-day operation of our busy store. This is a hands-on leadership role suited to someone who enjoys working with people, maintaining high standards and ensuring the store runs efficiently. You will play a key role in leading the team, supporting staff development and ensuring our customers receive excellent service every time.

Key Responsibilities - Oversee the daily operations of the store

- Allocate staff and ensure appropriate shift coverage
- Assist with staff training and manage staff availability
- Assist with rostering and labour management
- Maintain high standards of customer service
- Monitor food quality, presentation and service standards
- Complete stock ordering and monitor stock levels
- Minimise wastage and maintain appropriate stock control
- Follow food safety, workplace health and safety and company procedures
- Assist with achieving sales, service and operational targets




- Lead by example and contribute to a positive team culture About You We are looking for someone who is:
- A confident and capable team leader
- Reliable, organised and responsible
- Comfortable making decisions and taking ownership
- Experienced in hospitality, food service or retail management
- Confident managing a team in a fast-paced environment
- Able to remain calm under pressure
- Strong with communication and customer service
- Comfortable with stock ordering and basic administrative responsibilities
- Willing to work hands-on alongside the team
- Available to work a flexible roster, including evenings and weekends
- Passionate about maintaining high standards Apply Now If you are an experienced hospitality professional who is ready to take the next step in your career and make a real difference within a store, we would love to hear from you. Apply today with your resume and a brief introduction outlining your relevant experience.

📌 Store Supervisor / Manager - Pizza Riviera Heatley (Townsville)
🏢 Ottos Group
📍 Townsville