About the Role

As a Support Worker, you will provide individualised support based on each participant's plan, goals, preferences and support needs.

Your role will focus on promoting independence, dignity, choice, inclusion and community participation, while supporting participants to live as independently and confidently as possible.

Key Responsibilities

- Provide person-centred support in accordance with the participant's individual needs and NDIS plan.
- Assist participants with daily living and personal activities, where required.
- Support participants with household tasks and maintaining a safe and comfortable living environment.
- Assist with meal preparation, shopping and other daily activities.
- Support participants to access the community, appointments, recreational activities and social events.
- Encourage participants to develop and maintain independence and life skills.
- Provide support with mobility and other day-to-day activities as required.
- Follow individual support plans, risk assessments and behaviour support plans where applicable.
- Build positive and respectful relationships with participants, families, carers and other support professionals.
- Maintain accurate and timely progress notes, shift reports and relevant documentation.
- Follow NDIS Practice Standards, the NDIS Code of Conduct, workplace policies and health and safety procedures.
- Identify and report any changes in a participant's condition, wellbeing, safety or support requirements.
- Maintain participant privacy, confidentiality and dignity at all times.
- Work collaboratively with the team and other healthcare or support professionals.

About You We are looking for people who are:

- Experienced in disability support, aged care, community services or a similar field.
- Compassionate, patient and respectful.
- Reliable, punctual and responsible.
- Confident working independently as well as part of a team.
- Able to communicate effectively with participants, families,



carers and professionals.
- Able to understand and follow individual support plans and instructions.
- Committed to providing high-quality, person-centred support.
- Comfortable supporting people from diverse backgrounds and with different abilities and needs.
- Professional, trustworthy and able to maintain appropriate boundaries.
- Adaptable and willing to work across different shifts, including weekdays and weekends where required.

Essential Requirements

- Previous experience working in disability support, community services, aged care or a related field.
- NDIS Worker Screening Check or willingness to obtain one.
- Working with Children Check (Blue Card), where applicable.
- Current First Aid and CPR Certificate.
- Valid Australian driver's licence.
- Reliable vehicle with appropriate insurance, where the role requires participant transport.
- Good verbal and written communication skills.
- Right to work in Australia.
- Ability to complete required NDIS and organisational training.

Desirable

- Certificate III or IV in Individual Support, Disability, Community Services or a related qualification.
- Experience working with NDIS participants.
- Experience supporting participants with complex support needs.
- Experience with personal care and daily living activities.
- Experience supporting community participation and social activities.
- Experience working with Positive Behaviour Support Plans.
- Additional relevant qualifications or training.

What We Offer

- Flexible working arrangements.
- Supportive and qualified team environment.
- Opportunities for ongoing work and career development.
- Comprehensive onboarding and training.
- Meaningful work where you can make a positive difference in people's lives.
- Competitive remuneration in accordance with the applicable award and employment arrangements.
- Opportunities to build long-term relationships with participants and the wider support team.

Pay: $34.00 – $49.00 per hour

Work Location: In person

📌 Support Worker (Brisbane)
🏢 City Best Care
📍 Brisbane