Position Summary

Credeq Australia Pty Ltd is authorised to accept Surety business in the Australian market on behalf of Swiss Re International SE focusing on niche and specialist classes of business. Credeq Australia Pty Ltd primarily operates in Australia and Recent Zealand but also has a global footprint through Credeq built on 35 years plus of credit insurance.

Reporting to the Manager of the Surety Administration Team. This is a key position within Credeq to support the Surety Team in areas of administration and communication with key stakeholders. This role will suit a self-motivated individual possessing excellent communication skills and outstanding attention to detail, with a strong track record in an administration role.

The key responsibilities will be:

- Maintain positive relationships with key stakeholders such as our direct clients and brokers
- Collaborate with the underwriting and wider Assetinsure team
- Review and processing of bond applications & associated tasks
- Administration of Bond facilities and Data Entry
- Cancellation of surety bonds and bank fronted bonds (bank guarantees.)
- Filing and maintaining accurate records on business’s system
- Assist with general administration

This will be a CBD office-based role with full time attendance in person required.

The highly valued skills and attributes are…

- Good telephone, email, general communication and customer service skills
- Ability to work collaboratively.
- Excellent time management and organisational skills.
- A high attention to detail with accurate, timely and efficient document preparation & data entry skills.
- Proficient with Microsoft Office Suite including word, excel, outlook, teams.
- Self-Motivated with a demonstrated initiative to deliver outcomes with limited supervision The experience required is…

The candidate should be experienced, professional and courteous. 2+ years of experience in commercial or contract surety administration, risk management, or insurance operations. They will be willing to learn and adaptable to change.



Exceptional organizational skills with a robust track record of tracking strict deadlines and multi-party documentation.

The values sought within Credeq are...

We can-do, together

We build better, together and that comes down to the attitude of our people—that drive to get the job done, combined with a collegial spirit, commitment to professionalism and an entrepreneurial mindset. We want to succeed and together we’ll find a way to make it happen. We have the courage to take intelligent risks and the humility to learn the important lessons that failure brings. ‘Can-do together’ is about how we show up each day.

It’s about being curious, searching for answers, taking a proactive approach to solving problems and offering a helping hand. It’s asking yourself “How can I make a difference?” and then setting out to deliver solutions.

Our success is built on relationships

Taking care of others is in our DNA. No matter what job we do, we’re about delivering a better experience for all. And that starts with making connections. Strong relationships with our clients and colleagues are our cornerstone for success.

They help us embrace opportunities, create value and build trust. And when our clients prosper, so do we. We’re energised by outcomes and everything we do reflects our commitment to do right by our clients, business partners, colleagues and the community.

We never put our integrity at risk and we’re fair in our dealings so we can build enduring relationships for mutual benefit.

We look beyond the now

When it comes to being competitive, it’s short-sighted to only focus on the short-term. We’re about building something of long-lasting value; being a responsible corporate citizen and creating sustainable partnerships. We’re future-focussed and on a constant search for better ways of doing things.

We’re nimble and adaptive and are ready for what lies ahead. We draw on our diversity of skills and expertise to go above and beyond and always deliver excellence. We’re driven by innovation, focussed on growth and always looking for current opportunities.

📌 Surety Team Administrator (Sydney)
🏢 Credeq
📍 Sydney