Job Description

Description /n

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Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

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At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Endpoint Analyst to join our Endpoints team in Australia.

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Our Endpoint Analyst is responsible for managing, supporting, and maintaining business applications across the organisation’s end-user computing environment. This role involves ensuring the reliability, performance, accessibility, and security of applications used by our clients, while supporting application deployment, updates, troubleshooting, and ongoing lifecycle management.

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Requirements /n

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What you'll do:

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- Provide technical support and administration for business applications across Windows and mobile environments.

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- Troubleshoot application installation, performance, access, compatibility, and functionality issues.

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- Respond to application incidents, service requests, and escalations, ensuring timely resolution and clear communication.

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- Manage the application lifecycle, including packaging, deployment, updates, maintenance, and retirement.

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- Support application testing, version control, release readiness, and post-deployment validation.

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- Deploy and manage applications using Microsoft Intune, Group Policy, and other enterprise management platforms.

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- Configure and maintain application settings, policies,



and security requirements to ensure compliance.

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- Monitor application deployments, resolve installation issues, and maintain application health and reliability.

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- Meet service level agreements (SLAs) while delivering a high standard of customer support.

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- Maintain accurate technical documentation, knowledge articles, and support procedures.

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- Contribute to continuous improvement initiatives that enhance application management, user experience, and operational efficiency.

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- Collaborate with cross-functional teams to deliver high-quality technology solutions.

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- Stay current with emerging technologies and recommend improvements to tools, processes, and service delivery.

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What you'll bring:

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- Experience in a similar IT application support, endpoint management, or EUC role.

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- Strong experience supporting business applications across Windows and mobile platforms.

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- Hands-on experience with Microsoft Intune, JAMF, or other Mobile Device Management (MDM) platforms.

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- Solid knowledge of Active Directory, Group Policy, and Azure AD/Microsoft Entra ID.

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- Experience managing application deployments, packaging, and lifecycle management.

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- Familiarity with ITIL or structured IT service management practices.

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- Basic Power Shell or shell scripting skills (desirable).

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- Strong troubleshooting and analytical skills with the ability to diagnose and resolve technical issues efficiently.

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- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

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- Strong attention to detail and the ability to manage competing priorities in a fast-paced environment.

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- A collaborative mindset with a commitment to knowledge sharing, continuous improvement, and delivering outstanding customer service.

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Advantages /n

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Why You'll Love Working Here:

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Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

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- Hybrid working (for majority of our roles) with team anchor days to support collaboration.

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- Extensive training and development opportunities that enable continual growth as part of your career planning.

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- Extensive discounts and benefits to maximise your money.

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- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.

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- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

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CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

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Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

📌 Endpoint Analyst (Adelaide)
🏢 Centorrino Technologies
📍 Adelaide