You are being employed in the position of Medical Receptionist at River Heads Family Practice. You will work on weekdays, with hours varying according to the needs of the practice from 8 to 12 hours per week.
Key responsibilities
- Opening and closing the clinic
- Greeting patients and taking phone calls in a courteous and professional manner
- Scheduling appointments and attending to patients requests
- Receiving and conveying messages in writing, verbally and electronically
- Adhering to the protocols, norms, rules and regulations in order to maintain complete medical records
- Scanning and filing documents
- Preparing documents for mail out
- Opening, stamping and distributing incoming mails
- Exercising confidentiality with regards to patient care and all aspects of the Practice
- Maintaining reception area in a tidy, clean and welcoming manner
Infection Control Responsibilities
- Abide by Medical Centre Policies and Practices as wide-ranging from time to time
- Ensure Infection Control standards meet professional and ethical requirements
- Participate in Surveillance Activities and Hand Hygiene Audits
- Quarantine Suspected Cases/patients on arrival at the Practice
Safety, quality and culture
- Taking reasonable care of own's Health and Safety and for the health and safety of anyone else who may be affected by your acts or omissions at the Workplace
- Participating in the Practice's risk management and quality improvement processes
- Reporting incidents and near misses in line with Practice policy
Other duties
- Actively participating in general staff meetings
- Attending training sessions in-house and external courses when required
- Undertaking other duties as required from time to time as directed by the Practice Manager and clinical staff
About you
- You must get written agreement before working for other employers or doing activities that may conflict with the interests of the business
- You agree not to use or disclose confidential information relating to the business during employment and after employment ends
- Anything you invent, develop or create in the course of your work remains the intellectual property of the Practice
About us
River Heads Family Practice is located at Shop 5, 52-54 Ariadne Street, River Heads, Queensland, 4655.
📌 Medical receptionist (Hervey Bay)
🏢 River Heads Family Practice
📍 Hervey Bay
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