As our Administration Assistant, you will provide administrative support to both our office and field teams and assist with the coordination of daily plumbing and maintenance works. You will play an important role in keeping jobs organised, maintaining accurate records and ensuring communication between our customers, tradespeople, suppliers and management runs smoothly.
Key responsibilities
- Answer and manage incoming phone calls, emails and general enquiries professionally.
- Schedule and coordinate appointments, jobs and service calls for our plumbers and tradespeople.
- Assist with the day-to-day allocation and tracking of jobs.
- Prepare and process quotes, invoices, purchase orders and other job documentation.
- Maintain accurate customer records, job notes and supporting documentation within our systems.
- Liaise with customers, suppliers, subcontractors and team members regarding jobs and appointments.
- Follow up outstanding information and assist in keeping jobs progressing within required timeframes.
- Complete general administrative duties including data entry,
filing and document management.
- Provide administrative support to management and assist with other tasks and projects as required.
About you
- Highly organised with excellent attention to detail.
- Confident managing multiple jobs and priorities at the same time.
- Proactive and able to identify what needs to be done without requiring constant direction.
- Professional and confident when communicating over the phone and by email.
- Reliable, punctual and able to work well within a team.
- Comfortable working in a busy and sometimes fast-paced environment.
- A strong problem solver who can remain calm when priorities change.
- Previous administration or office experience is preferred.
- Strong computer skills, including Microsoft Outlook, Word and Excel.
- Strong written and verbal communication skills.
About us
Plumbing 360 is a qualified and growing plumbing and roofing maintenance company committed to delivering high-quality service to our clients.
📌 Administration Assistant - Full Time | Immediate Start (Marrickville)
🏢 Plumbing 360
📍 Marrickville
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