Ready to lead a team where accuracy really counts? We’re looking for a Warehouse Supervisor to run the day-to-day of a busy pharmaceutical and medical warehouse. You’ll keep orders moving, keep the team on track, and make sure every product is handled safely and compliantly. If you have solid experience in a regulated workplace and know how to get the best out of a team, we’d like to hear from you.

What you’ll do
Oversee daily warehouse operations so orders are processed to GWP standards and on schedule
Prioritise workflow to meet delivery timelines without compromising product integrity
Lead, train and support Warehouse Operators, and address performance issues promptly and respectfully
Act as the first point of contact for customers on order changes and inventory queries
Run WMS reports and reconciliations, and investigate stock variances
Oversee handling of Schedule 2, 3, 4, 8 and 9 medicines under strict security and chain-of-custody controls
Monitor and trend temperature data, and report deviations and excursions
Facilitate investigations, CAPAs, change controls and customer complaints,



and support audits
Run safety risk assessments and enforce PPE, traffic management and Dangerous Goods procedures
Supervise contractors on site and keep the warehouse clean, safe and secure

What you’ll bring
At least 4 years’ experience in a highly regulated industry, such as GMP or GDP
Proven experience leading or supervising a team
A current forklift licence
Robust knowledge of GDP/GWP, cold chain and controlled drug handling
Confidence with a WMS and Microsoft 365
Explicit communication skills and a customer-focused approach
Confidence to stop work and escalate when quality, safety or compliance is at risk
First Aid or Fire Warden certification (desirable)

Requirements
A clear National Police Check, renewed annually

Why join us
A leadership role with real ownership of the operation
Meaningful work that gets medicines and medical supplies where they’re needed
Ongoing training and development

📌 Warehouse Supervisor Dandenong South (Australia)
🏢 Smartways Logistics Holdings
📍 Australia