We’re looking for an experienced Collections Analyst to join our Lending Operations team. This is a hands-on role combining collections, arrears monitoring, payments analysis and reporting. You’ll spot emerging risks, resolve payment issues and provide practical insights that help reduce arrears and credit losses while supporting fair customer outcomes.

What you’ll do
Monitor arrears, repayment activity and customer payment behaviour across lending portfolios
Identify overdue accounts, collection risks and trends, and support early intervention activity
Investigate failed, delayed or misallocated payments and resolve exceptions quickly
Prepare transparent collections and payments reporting, including arrears, recoveries and performance trends
Partner with Credit, Risk, Finance, Treasury, Hardship and Technology teams to resolve issues
Help improve collections workflows, controls, systems and automation

What you’ll bring
Previous experience in collections is essential, including monitoring arrears, repayments and delinquent accounts




Robust analytical skills and confidence working with transaction and portfolio data
Intermediate to advanced Excel skills
Experience with loan servicing or collections systems; Salesforce or other reporting tools is an advantage
A practical, customer-focused approach with strong attention to detail

Why join us?

You will join a collaborative, high-performing team that values initiative, accountability and practical problem solving. This role offers the chance to make a visible impact across the loan lifecycle, working with a broad range of teams to strengthen collections performance, controls and customer outcomes. If you know collections, enjoy working with data and like improving how things are done, we’d like to hear from you.

Thank you for your interest. We’ll be in touch with candidates selected to progress to the next stage.
Assetline
AltX Financial Group

📌 Collections Analyst Bondi Junction
🏢 AltX Financial Group
📍 Bondi Junction