Summary:

We are seeking a highly motivated and experienced Client Partner to join our team. The Client Partner will be responsible for building and maintaining robust relationships with clients, understanding their needs and goals, and ensuring their satisfaction with our products and services.

The ideal candidate will have excellent communication and interpersonal skills, a solid business acumen, and a proven track record of success in client management.

Responsibilities:
Build and maintain strong relationships with clients, acting as their primary point of contact and advocate within the company
Understand clients’ business needs and goals, and develop strategies to help them achieve success
Collaborate with internal teams to ensure timely and effective delivery of products and services to clients
Monitor client satisfaction and proactively address any issues or concerns
Identify opportunities for upselling and cross-selling products and services to existing clients




Develop and execute account plans to achieve revenue and growth targets
Stay up-to-date with industry trends and best practices, and share insights with clients to help them stay ahead of the curve

Qualifications:
Bachelor’s degree in business, marketing, or a related field
5+ years of experience in client management, preferably in a B2B environment
Strong business acumen and understanding of industry trends and best practices
Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients
Proven track record of success in developing and maintaining long-term client relationships
Ability to work independently and as part of a team, with solid problem-solving and decision-making skills
Proficiency in Microsoft Office and CRM software

📌 Client Partner North Sydney (Australia)
🏢 Vertical Aviation
📍 Australia