To achieve the overall financial targets in accordance with Company Policies and Procedures by providing superior customer service. The position operates within Mister Minit brand. The incumbent has primary responsibility for the achievement and maximisation of financial objectives. The position must comply with all stated Company Policies, Procedures and guidelines on all aspects relating to the shop operation.
Key responsibilities
Maintaining key relationships with Director, Area Managers, Support Office Team, Retail Centre Management and other stores within the retail centers
Interviewing and selection of shop members and supervisors
Rostering including all breaks in accordance with Company policy
Overseeing the performance and quality of services provided by each shop member
Reviewing the sales performance of shop(s)
services and product turnover volume – recommend and undertake repricing valuation or further promote and market underperforming services and products in accordance with market sentiment and profit margins
Reporting and recommend sales and marketing initiatives
Recommend staffing and seasonal promotional budget
Monitor inventory and supplies to ensure each shop do not undergo any shortages
Liaising with Suppliers and franchise office for stock ordering and any relevant matters
Ensure all shop members are aware and in compliance to occupational health and safety regulation as well as Mister Minit's internal workplace safety and procedure policies
About you
Qualification – Diploma of Business / Management or higher
Relevant retail management experience
Track record of leadership and management skills is required
At least one trade knowledge and experience of our provided services
📌 Shop Manager Miranda
🏢 Mister Minit Miranda
📍 Miranda
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