Honey Ink Tattoo Studio, located in Stockland Greenhills, is looking for a friendly, organized and motivated Part-Time Receptionist to join our team. As the first point of contact for our clients, you will play an key role in creating a welcoming, professional experience while helping our tattoo artists and management team keep the studio running smoothly. Monday-Wednesday 9:00am to 5:00pm. Thursday 9:00am to 1:30pm (27 hours).
Key responsibilities
Answering incoming phone calls and responding to client enquiries
Greeting and assisting walk in clients
Providing excellent customer service and ensuring clients feel welcome
Taking client payments via EFTPOS and cash
Assisting clients and tattoo artists with appointment scheduling and calendar management
Helping coordinate tattoo quotes between artists and clients
Assisting tattoo artist with pre-appointment paperwork and client documentation
Communicating with clients regarding bookings, enquiries and appointments
Monitoring and responding to emails and social media messages
Ordering and monitoring studio supplies
Posting content across our social media platforms
Assisting management with marketing activities and promotional campaigns
About you
Friendly, approachable and skilled
Highly organized with excellent attention to detail
Confident communication with clients face-to-face, over the phone and via email
Competent in computers and social media platforms
Able to multi-task and prioritize tasks in a busy environment
Reliable, proactive and able to work both independently and as part of a team
Comfortable handling cash and processing payments accurately
Willing to learn and take initiative when opportunities arise
Experience in reception, administration, retail or customer service is highly regarded
About us
Honey Ink Tattoo Studio is an established multi-location tattoo studio offering a creative and quick paced environment where you can work alongside talented tattoo artists and a supportive team.