The Ballarat Surgicentre is looking for an experienced receptionist to join its friendly, supportive, and dedicated team of professionals.
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This will be an ongoing casual position for 2 days per week.
Tasks and Responsibilities include but are not limited to: /n
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General reception duties which involve greeting patients and answering the telephone in a courteous and professional manner.
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Management of Specialists Consultation and Surgical Appointment Lists
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Processing of patient consultation claims.
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Preparation of Hospital Admission paperwork
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Creating and maintaining patient records
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Carrying out General office and administration duties
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The Successful candidate will have: /n
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Previous medical reception experience is highly desirable.
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A genuine Customer service focus and confident, caring, and professional manner.
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Possess Excellent organisational, time management and prioritisation skills.
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Robust verbal and written communication.
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Possess friendly and skilled telephone manner.
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Critical attention to detail in processing billing
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The ability to multi-task - prioritising patient care and work calmly in a busy yet rewarding environment.
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Solid commitment to protecting patients’ rights by maintaining confidentiality.
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Excellent computer and IT literacy
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Operational Hours /n
Monday to Friday
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Please note flexibility with shifts is required, there are variable start times during the day, with the first shift starting at 8 am. Shifts are 8 hours per day.
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Note: We post the roster a minimum of 6 weeks in advance to assist with planning and supporting a work life balance.
Hourly Rate /n
Negotiable based on experience.
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This position will suit a student who is looking to work a couple of days per week whilst completing their studies.
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📌 Medical Receptionist Ballarat
🏢 Ballarat Surgicentre
📍 Ballarat
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