You'll run the front desk and the day-to-day administration at our Arncliffe office — calls, emails, appointments, client updates, and the paperwork that keeps a build moving. You'll report to the Office Manager.
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Key responsibilities
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Answering incoming calls and directing them to the right person
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Recording client enquiries accurately and passing them on the same day
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Managing the general email inbox
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Welcoming clients, visitors, and trades to the office
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Booking meetings and appointments for the office team
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Booking selection and colour appointments with clients
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Sending client updates through the build and following up where a response is needed
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Preparing straightforward council documents and submitting online forms
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Taking calls from trades and suppliers and getting them to the right person
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Document preparation, filing, and data entry
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About you
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Solid office administration experience — you've run a busy desk before
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Robust English, written and spoken, and confidence on the phone with people you don't know
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Organised enough to handle several things at once without losing track of any of them
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Positive with Microsoft Office and Google Workspace
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Reliable and punctual — people are waiting on you
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Able to keep client and contractor information accurate and private
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About us
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MarkQ Homes is a NSW residential builder. We specialise in custom homes, project homes, house and land packages, and knockdown rebuilds. We're a growing team that values professionalism, transparency and delivering a outstanding experience for our clients from the first point of contact.