09 Oct
|
Premium Graduate Placements Australia
|
Melbourne
09 Oct
Premium Graduate Placements Australia
Melbourne
Host Company: Based in Collingwood, this host company is a 360 IT Management Solutions Company that specialises in the provision of security, cloud solutions and management services for businesses of any size.
Specialisations include Management Services, Cloud Computing, Cybersecurity and Business Continuity.Tasks:Monitor and provide IT assistance through a Ticketing systemUtilise valuable customer service skills in resolving enquiries in a timely mannerProvide support for telephonic IT enquiriesManage user, reference, documentation and miscellaneous tasks as requiredRequirementsAbout You:Good Verbal and Written English communication skills Great Customer Service skillsAbility to multi-task and adapt to changeWillingness to learn support tools, techniques, and technology required for the roleEffective time management skillsCommitment to work 3 days per week for a 12 weeks period
📌 It Helpdesk Internship (Melbourne)
🏢 Premium Graduate Placements Australia
📍 Melbourne