Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis.
She cried tears of joy.
That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work.
Today, ServiceNow is the AI control tower for business reinvention.
Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
We're building an AI-native culture where technology and talent are unstoppable together.
And we're just getting started.Join us to put AI to work for people.
Job DescriptionWhat you get to do in this role:Lead and design the digital transformation of Australia's premier financial institutionsAccelerate the scale and growth of the ServiceNow Financial Services Australia practice by delivering transformational value to new and existing customers, through meeting and exceeding an assigned team quotaActively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunitiesSet a high bar and example as a trusted advisor for your team and the wider Australia and New Zealand business, including the Senior Leadership TeamStrategise and execute on vertical and horizontal sales strategies as part of a wider Financial Services Industry aligned and matrixed sales teamLead a growing team of four Individual Contributors and a sales Director with five individual contributors (Senior Account Executives) reporting to them.
Empower and guide your team to build strategic account plans that focus on longer term joint success of ServiceNow and the Australian Financial Services IndustryLead and inspire your team to bring ServiceNow's People Pact to life through developing talent and managing consistent recruiting practices to attract,



develop and retain the best talentEstablish and nurture relationships at the highest levels of organizations Manage accurate forecasting and communications on a daily basis Drive customer success practices across your areaQualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.10+ years' experience managing a team of field-based sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 5,000 employees) in the Financial Services IndustryDeep Australian Financial Services experience across multiple levels of the industryExtensive track record of new business sales success including presentation and negotiation skills within Financial Services and at the C LevelStrong success in recruiting, coaching and managing an exceptional sales teamStrong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspectionExperienced in driving sales process and drive effective working relationships with Sales operationsAbility to understand the 'bigger picture' and business drivers around ITAbility to build long term strategic and senior level relationshipsAbility to adapt and work effectively within a rapidly changing and growing environmentDemonstrates solid business and financial acumenBuilt self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievementChampions and promotes top performers, constantly develops and coaches the team and themselves, and top grades appropriatelyProven partner relationships and networks,



and ability to grow the impact of revenue streams and territory development through the partner ecosystemOwnership of driving successful pipeline generation activities developed by marketing or the partner communityLocation can be Melbourne or SydneyAdditional InformationWork PersonasWe approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here.
To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
AccommodationsWe strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact (email protected) for assistance.
Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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📌 Sr Dir, Sales Fsi Anz (Melbourne)
🏢 Servicenow
📍 Melbourne