We're excited to be opening the doors to our brand-new New Farm boutique in Brisbane, and we're looking for an inspiring Boutique Manager to lead our talented team of Bridal Stylists.If you're passionate about creating unforgettable customer experiences, developing people and driving sales, this could be the perfect opportunity for you.Located in the heart of New Farm, our new boutique is surrounded by great cafés, restaurants and bars, with free on-site parking available for our team.Grace Loves Lace is the world leader in innovative, modern bridal, with an e-commerce store and a boutique network across Australia, the UK, US and Canada.About the RoleOur Boutique Managers lead from the front – styling brides alongside their team, role-modelling exceptional service and ensuring the boutique delivers outstanding operational and sales results.You'll be responsible for:Leading, coaching and developing a high-performing team of Bridal StylistsDriving individual and team sales KPIs, including revenue, AOV and gown conversionCreating an exceptional, personalised experience for every brideManaging boutique operations, including rosters, leave, stock and inventorySupporting recruitment, onboarding and ongoing team developmentBuilding strong relationships with brides and contributing to local client and brand growthEnsuring the boutique is presented and operated to the highest standardManaging multiple priorities while maintaining an exceptional level of customer serviceThis is a Full-Time position working a set roster of Tuesday-Saturday, with RDOs on Sunday & Monday.About YouWe're looking for someone who has:2-3+ years' experience in retail management or a similar leadership roleA proven track record of achieving and exceeding sales KPIsStrong experience coaching,



developing and motivating a teamA genuine passion for customer experience and relationship buildingStrong commercial and business acumenExcellent communication, organisation and problem-solving skillsImpeccable presentation and attention to detailThe ability to confidently manage a busy boutique environment and multiple prioritiesExperience in luxury fashion, bridal or the wedding industry is highly regardedStrong administration and IT skills; experience with NetSuite is advantageousOur peak trading periods are weekends, so the successful candidate will be comfortable working consistent weekend days.Why Grace Loves Lace?
Join us for the opening of our brand-new New Farm boutiqueHelp shape the team, culture and success of our newest Brisbane locationFree on-site parkingBeautiful, appointment-only boutique environmentGenerous monthly commission and bonus plan30%–50% product discounts for you, your direct family & friends*Flare Benefits Platform with discounts across a range of Australian retailersSalary Packaging/Novated Leasing available for eligible employeesGlobal career development and progression opportunitiesCompany-supported Employee Assistance ProgramContinued development and learning opportunitiesWork with a passionate team that knows how to work hard and have fun doing itJoin a brand committed to ethical and sustainable manufacturingAll candidates must have unlimited working rights in Australia and will be required to provide two recent and relevant referees.We thank you in advance for your interest in working with us, but only those candidates selected for interview will be contacted.Grace Loves Lace has always been, and always will be, committed to providing an workplace free of discrimination and harassment to our candidates, employees, customers and suppliers.
We are committed to equal opportunity, and recruitment decisions are based on merit and business needs.
Reasonable adjustments are available to qualified individuals.

📌 Retail Boutique Manager - Brisbane
🏢 Grace Loves Lace
📍 Brisbane