09 Oct
|
Vector Health & Performance
|
Yeppoon
09 Oct
Vector Health & Performance
Yeppoon
"Transforming self-belief and physical capacity with unrivalled care"
The role of Receptionist is about supporting our operations team to deliver unrivalled care to our clients.
You are often the first and last impression of Vector Health on our clients.
A warm, open and approachable personality and sincere customer service delivery are a must for this role.The job role encompasses a range of duties that are listed below.
You will work in an experienced team to deliver outstanding support services to clients and our team members.
Duties could encompass the following:Following closing procedures of facilityBasic reconciliation of daily takings (eftpos and cash)Some light cleaningStocktakingGreeting Clients as they enter facilityBooking appointmentsEntering in current referrals and new clients into a databaseAttention to detail following set processesMaintaining client confidentialityWritten communication through email and entering information into work databases.Assisting with managing calendars of allied health and fitness professionalsTaking customer payments via HiCaps, Eftpos and Cash.Invoicing and Receipting customersParticipating in work meetings as directedCopying, Scanning,
Faxing as requiredQualifications requiredDrivers' Licence - Open C ClassBlue Card (working with children)Qualifications preferredCertificate II or III Business OperationsCompleted Grade 12 with minimum pass English and MathsKey Skills RequiredInterpersonal communicationVerbal - able to articulate yourself well to clients and co-workersVerbal - conflict resolution skills or ability to acquire through trainingMust love working with peopleOutward positive attitudeWritten - Able to write professional emails, take and pass on messages that convey accurate information to receiver.Use of TechnologyUsed and proficient with Microsoft SuiteUsed or ability to acquire knowledge for customer database systemsPhoneHiCaps knowledge or ability to acquire knowledgeEftpos useFax, scanner and PhotocopierOrganisational CompetenceTakes initiative in solving problemsCan demonstrate how to structure a work day, week and monthCan follow set proceduresCan cope with changes to set plans or structured work systemsAttention to detailAbility to multi-taskCustomer ServiceCash Handling ExperienceFriendly, enjoy working with peopleDesire to help peopleKeeping personal information of clients private (Confidentiality and privacy).
An understanding of the importance and ability to demonstrate this everyday.Other Relevant InformationCriminal History Check required prior to employmentBlue Card must be current at time of commencing employment.
Your Blue Card must be kept current during times of employment.
If your blue card lapses during your employment, you cannot work until such time as it is renewed and evidence provided to Vector Health & Performance.
📌 Receptionist (Yeppoon)
🏢 Vector Health & Performance
📍 Yeppoon