Job title: Technical Support / Customer ServiceJob Summary:We are seeking a dedicated and customer-oriented individual to join our team as a Technical Support / Customer Service.
The primary responsibility of this role is to provide excellent service and support to customers, ensuring their needs are met in a timely and efficient manner.Skills:- Excellent communication skills, both verbal and written- Strong problem-solving abilities- Ability to work well under pressure in a quick-paced environment- Attention to detail- Knowledge of customer service principles and practicesResponsibilities:- Answering incoming calls and responding to customer inquiries in a professional manner- Providing information about products or services offered by the company- Resolving customer complaints or issues effectively and efficiently- Processing orders, returns, and exchanges accurately - Maintaining accurate records of interactions with customers Qualifications:- High school diploma or equivalent required - 1+ years of experience in a customer service role preferred - Proficiency in Microsoft Office applications - Ability to work flexible hours, including weekends if necessary

📌 Technical Support / Customer Service (Melbourne)
🏢 Recognized
📍 Melbourne