Company DescriptionAre you passionate about delivering exceptional guest experiences?
Do you thrive in a fast-paced, customer-focused setting?
We're looking for a dynamic and detail-oriented Portfolio Group Reservations Coordinator to join our team supporting the Salter Brothers Accor Portfolio of 11 Hotels.
If you're ready to bring your hospitality expertise to a growing team with big ambitions - we want to hear from you.About Us:Accor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries.
We are far more than a worldwide leader.
Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.
We're so much more than hotels — we're creating innovative lifestyle experiences , whether you live, work or play.
Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups .
Job DescriptionAs a Portfolio Group Reservations Coordinator, you'll play a pivotal role in the success of group bookings across our Portfolio.
Your responsibilities will include:Handling contracted group reservations,



from rooming lists and deposits through to post-stay follow-up.Acting as the main point of contact for group bookings and fostering strong client relationships.Ensuring accurate data entry and reporting using hotel systems.Collaborating with hotel teams to coordinate group logistics and ensure seamless service.Working closely with our sales and revenue teams to identify group business opportunitiesStaying up to date with and promoting the ALL Live Limitless loyalty programQualificationsWe're looking for someone who brings both passion and precision to their work.
The ideal candidate will have:Previous experience in the Hotel industryA service orientated mindset Confident, clear & engaging communication, relationship & networking skillsA high level of organisational skills and the ability to meet deadlines & multi-task A proactive, solution-focused attitude and entrepreneurial spiritFull valid Australian working rightsThe availability to work 38 hours per weekAdditional InformationWhat's in it for youAn opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at AccorCareer mobility opportunities within our International Hotel GroupGlobal perks in hotels and Accor partnersFun, supportive, and collaborative working environmentOur commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note, you will require full working rights in Australia to be eligible for this position.

📌 Portfolio Group Reservations Coordinator (New South Wales)
🏢 AccorHotel
📍 New South Wales