Customer Service Consultant - Northern Suburbs | [Q678]

Customer Service Consultant - Northern Suburbs | [Q678]

08 Dec
|
Smaart Recruitment
|
Melbourne

08 Dec

Smaart Recruitment

Melbourne

The Company:
Our client is based in Thomastown and has quickly grown to become one of Australia's leaders in the curtain and blinds industry. They provide a wide range of curtains and blinds for residential and commercial customers all across the country but are particularly thriving in the Victorian market and are seeking 2 x Customer Service Consultants to join their team.

The Role:
We are currently recruiting for a Full-Time Inbound Customer Service Consultant to join their growing team located in Thomastown.  The working hours are Monday & Friday, 9am -5:30 pm

Responsibilities:

You will be handling inbound call enquiries and following up enquiries through the ever busy website (so no cold calling!)





and these customers want to speak with you! 

You will be assisting them with price enquiries, booking in appointments to meet with a blind specialist and just provide an overall awesome experience! 

About You:

You have worked in a similar phone based or call centre role before, love helping customers and have a proven track record in customer service. You know how to identify customer's problems quickly and create a solution while selling them an experience rather than just a product. 

You will be rewarded with a base salary of $40-50k + super + commissions and the opportunity to start almost immediately.

If you would like to be considered for this role hit the apply button below! For any questions please call Matthew on 03 8346 4410.  

*** Please note: only shortlisted applicants will be contacted ***
*** Please Note: Only Permanent Resident and Citizens will be considered ***

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