Company DescriptionNovotel, Mercure & ibis Darwin Airport are conveniently located just steps from Darwin Airport and only a short 15‐minute drive from the vibrant Darwin CBD, offering an ideal location for both business and leisure travellers.Be part of this exciting journey...Airport Development Group (ADG) has invested $25 million to transform the properties into a truly world‐class destination.
This major redevelopment includes a range of significant upgrades designed to enhance the overall guest experience.The newly landscaped tropical gardens create a serene and welcoming atmosphere, providing the perfect base from which to explore the iconic attractions and natural beauty of the Top End.Take the opportunity to become a Heartist, and let your heart guide you in a world where life beats faster.Job DescriptionWe are seeking a professional and organized Housekeeping Assistant Manager to join our team.
In this supervisory role, you will oversee daily housekeeping operations, lead a team of housekeeping staff, and ensure the highest standards of cleanliness and facility maintenance.
You will work collaboratively with management to implement policies, maintain compliance with health and safety regulations, and deliver exceptional service to our organization.Supervise and coordinate housekeeping staff, including scheduling, task assignment, and performance monitoringConduct regular inspections of facilities to ensure cleaning standards are met and maintainedTrain and mentor housekeeping team members on proper cleaning procedures, safety protocols, and customer service expectationsManage inventory of cleaning supplies and equipment,



ensuring adequate stock levels and cost-effective procurementDevelop and implement cleaning schedules and work plans to optimize efficiency and coverageAddress maintenance issues and coordinate repairs with appropriate departmentsEnsure compliance with health, safety, and sanitation regulations and organizational policiesRespond to and resolve guest or client complaints related to housekeeping services in a professional mannerMaintain detailed records of cleaning activities, staff performance, and supply usageCommunicate effectively with other departments to support overall organizational objectivesAnalyze operational data to identify areas for improvement and implement corrective actionsQualificationsMinimum 3-5 years of experience in housekeeping operations or facility managementProven supervisory or team leadership experienceStrong knowledge of cleaning standards, protocols, and best practicesFamiliarity with health and safety regulations and compliance requirementsExcellent organizational and time management skillsProficiency in staff scheduling and performance managementStrong communication and interpersonal skillsProblem-solving ability and attention to detailExperience with inventory management and supply orderingCustomer service orientation and professional demeanorPreferred: Experience with housekeeping management software or systemsPreferred: Budget management or cost control experiencePreferred: Experience in hospitality or institutional facility environmentsAdditional InformationWhat's in it for youALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide.Family & Friends Discounts – Share the perks of your career with your loved ones, offering them discounts on accommodation, services, and events.Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences.Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills.

📌 Housekeeping Assistant Manager (Darwin)
🏢 AccorHotel
📍 Darwin