Sydney | Contract (with potential for conversion) About the RoleWe are looking for a Financial Systems Support Analyst to provide high-quality support and governance across financial systems.
This role is ideal for someone with a mix of technical and finance systems knowledge, or someone strong in one area with the willingness to develop the other.You'll play a key role in ensuring system stability, user support, and continuous improvement while working closely with Finance and IT teams.
Key Responsibilities Financial Systems Support Deliver proactive, high-quality support to Financial Systems users Monitor, prioritise, and resolve service requests and system issues Provide functional and basic technical support to end users Apply strong analytical and troubleshooting skills to resolve issues efficiently Use Excel and/or SQL for data analysis, validation, reconciliation, and reporting Support finance operations, reporting, and audit activities System Coordination & Delivery Work closely with Finance and IT teams to support system changes Act as Release/Test Coordinator for system updates and enhancements Quickly learn and adapt to new tools, systems,



and processes System Administration & Governance Ensure all system administration tasks and procedures are documented and executed on schedule Maintain financial systems under guidance of the Business Systems Analyst - Financials Support system stability, accuracy, and continuous improvement Access & Controls Manage and review user access controls across financial systems Support audit requirements, governance, and segregation of duties Ensure access is appropriate, controlled, and compliant Key Skills & Experience Experience supporting financial systems or business applications Strong analytical, problem-solving, and troubleshooting skills Proficiency in Excel and/or SQL (data analysis, reconciliation, reporting) Understanding of finance processes (AP, AR, GL, reporting) or systems Ability to work with both technical and non-technical stakeholders Solid organisational skills and ability to manage multiple priorities Fast learner with the ability to adapt to new systems and tools Ideal CandidateWe are open to candidates who: Have a technical background with some finance knowledge, OR Have strong finance systems/process experience with an interest in the technical side If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a recent position, please contact us for a confidential discussion on your career.
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📌 Support Analyst (Sydney)
🏢 Hays
📍 Sydney