Warehouse Storeperson (Tiles - Brookvale)About us: Hardware & General is a family-owned building and plumbing supplier based in Sydney.
Founded in **** by Walter MacGregor, we've grown from a single corner store into a network of retail outlets across Sydney, while remaining proudly family-run and now in our third generation.Our core customers: Builders and trade professionals, and we pride ourselves on delivering the products, expertise, and service they rely on to get the job done.Our locations: Brookvale (our flagship site with multiple specialist sales centres), Peakhurst, Mona Vale, Terrey Hills, Hornsby, and Dural.What You'll Be Doing:This role is split between warehouse operations (70%) and customer service/sales (30%).
You will ensure the smooth running of the warehouse and yard by safely handling stock, managing deliveries, and keeping inventory organised.
You will also support customers in-store by providing great service, product advice, and assisting with sales.Key Responsibilities Include:Warehouse & Yard (approx. 70%)Safely operate a forklift and handle materials including loading, unloading, sorting, counting, and organising stockReceive incoming goods and allocate them correctly to the warehouse or storePrepare and load orders for delivery and monitor stock levelsReport damaged or missing stock and support order fulfilment across departmentsWork across warehouse, store, and yard areas as neededFollow all Work Health & Safety (WHS)



policies and proceduresCustomer Service & Sales (approx. 30%)Engage with customers, identify needs, and recommend suitable productsProcess quotes, sales orders, returns, and scheduling accuratelyBuild strong customer relationships to encourage repeat businessWork with internal and external teams to support customer requirementsResolve customer issues and escalate where requiredWhat We're Looking For:Ability to prioritise tasks and work independentlyPhysically fit and able to lift up to 25kg when requiredPrevious experience with building materials is an advantage (not essential)Strong communication skills and a team-focused attitudeReliable with a robust commitment to safe work practicesAbility to understand customer needs and provide suitable solutionsConfident in recommending additional products to support sales outcomesAccurate with transactions, stock handling, and following safety proceduresCurrent Forklift Licence (LF)Previous warehouse or yard experienceExperience in the tiles, building, or home & garden industry (preferred)What You'll Get in Return:Attractive staff discounts across all our premium brandsSupportive, experienced, and secure team environment with long-standing employees, where collaboration and stability are valuedJoin a business with a proud family history and make an impact from day one.Apply now to grow your career with Hardware & General!

📌 Warehouse Storeperson (Tiles - Brookvale) (Sydney)
🏢 H
📍 Sydney