About BackTrack
BackTrack supports disadvantaged and at-risk young people in
the Armidale region.
Our work spans education programs for young people at risk
of disengaging from school, a transition program that builds life and
work-ready skills, and a social enterprise that offers real work.
Our people do
demanding, emotionally complex work — often alongside young people who've
experienced significant adversity.
About the role
This is a new, first-of-its-kind role at BackTrack,
dedicated entirely to the wellbeing of
our staff
(it's separate from our
Wellbeing Team, who focus on the young people in our programs).
It goes well beyond a traditional EAP.
You'll be a visible,
mobile and approachable presence — offering support as part of everyday
interactions in the teams you support, not only from a clinical office.
A big
part of the role is helping our people recognise and manage vicarious trauma,
and building healthy, sustainable boundaries with the young people they
support.
Confidentiality is at the heart of it.
Our staff need to
know you're a genuine "vault" — someone who holds what's shared in
strict confidence and only steps outside that when there's an unacceptable risk
to someone's safety.
What you'll do
Provide
confidential, short-term, solution-focused wellbeing support and
psychoeducation — woven into everyday work, not just formal appointments
Respond
to critical incidents and facilitate team and group debriefs after
high-intensity shifts
Design
and deliver short, practical training that builds staff and manager
capability to manage exposure to trauma — and bring in subject-matter
experts where needed
Help
staff build and maintain healthy professional boundaries with young people
Coach
and support managers (in partnership with HR) to look after their teams
Champion
a positive, proactive wellbeing culture and role-model safe and healthy
work practices
Maintain
trusted referral pathways to the EAP and external services
What you'll bring
A




recognised qualification and current registration/eligibility in an
appropriate mental health discipline — e.g. AASW-eligible Social Work
degree, registered Psychologist (AHPRA), Accredited Mental Health Social
Worker, Mental Health Nurse, or accredited Counsellor/Psychotherapist
A
minimum of three years' post-qualification experience
Experience
supporting people in trauma-exposed, high-stress or emotionally demanding
work, and a strong understanding of vicarious trauma
A
proven ability to hold strict confidentiality and navigate the tension
between confidentiality, duty of care and the employer's WHS obligations
Experience
designing and delivering short training or capacity-building sessions
Comfort
providing support as part of everyday interactions, not only in a
clinical, office-based setting
The
ability to work independently and exercise sound judgement
A
current (or willingness to obtain) Working with Children Check and
National Police Check
Why join us
Three
years of funding certainty, growing to full-time in Year 3
SCHADS
Level 5 base plus 12% super and
NFP salary packaging
to boost your
take-home pay
Local
sites and minimal travel
A
competitive package of salary and advantages, including additional annual
leave and paid leave over the Christmas closedown
Genuinely
meaningful work with a respected organisation, shaping a brand-new role
from the ground up
How to apply
To apply, please submit your resume and a short cover letter
addressing the "What you'll bring" criteria by hitting apply now or send to ****** by
22 July ****
.
For a copy of the full position description or a confidential chat about the role, contact
Toni, HR Manager, ************ ******
BackTrack is committed to the safety and wellbeing of
children and young people, and all appointments are subject to relevant
background checks.
We are an equal-opportunity employer and warmly welcome
applications from Aboriginal and Torres Strait Islander people, people with
disability, and people from all backgrounds and communities.

📌 Staff Wellbeing & Mental Health Practitioner (New South Wales)
🏢 BackTrack Youth Works
📍 New South Wales