Are you ready to join a dynamic and innovative team that's committed to providing customers with the latest and greatest in cutting-edge technology at an affordable price?
Our family-owned and operated business has 25 retail locations across the country, and we're currently seeking a Retail Sales & Customer Service Extraordinaire to join one of our Brisbane store
As a member of our team, you'll be working alongside state-of-the-art robotic technology in our warehouses to ensure we stay ahead of the game.
We're committed to keeping you up to date with the latest industry trends and developments, and you'll have the prospect to collaborate with your team members to achieve our sales targets.
We also offer ongoing training and professional development opportunities so that you can take your career to the next level.
So if you're passionate about technology and ready to be part of a fun and engaging team, we encourage you to apply and join our fam today.
Responsibilities:
Greet and welcome customers as they enter the store
Assist customers with their enquiries and provide product knowledge
Introduce customers to the 'Umart' way and create a positive shopping experience




Assist in receiving stock and locationing of pickup orders
Help customers with click and collect pickup orders
Offer warranty and general tech troubleshooting services to customers
Maintain a high level of customer service at all times
Keep up to date with the latest industry trends and developments
Maintain a clean and organized work area
Participate in training sessions and ongoing professional development
Must be able to work on weekends
Requirements:
Minimum of two years of experience in a similar customer service role
Able to commit to an ongoing roster: 3-4 days a week at our Brisbane locations.
Good understanding of computers and technology
Ability to troubleshoot basic computer issues
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and adapt to changing priorities
Good organizational and time management skills
High school diploma or equivalent
Preferred Qualifications:
Technical certification in computer hardware or related field
Experience in retail eCommerce or computer parts and peripherals industry

📌 Retail Sales Support (Brisbane)
🏢 Umart Group
📍 Brisbane