Customer Collections Specialist (Sydney)

Customer Collections Specialist (Sydney)

09 Oct
|
Hays
|
Sydney

09 Oct

Hays

Sydney

Job DescriptionCustomer Collections Specialist | Company Car Included
Earn $150K+ | Customer Collections Specialist | Company Car Included Uncapped commission structure – high performers earning $150K+ Fully expensed company car + autonomy to manage your own day Perfect for sales-driven, target-focused individuals who want to maximise earnings
Your new companyJoin a growing and highly respected organisation within the financial services sector that is known for rewarding performance and delivering real results.With a solid focus on outcomes and a high-performing culture, this business offers ambitious individuals the opportunity to significantly increase their earnings through a lucrative commission structure, whilst being supported by an experienced and collaborative team.If you are competitive, resilient, and motivated by results and financial reward, this is a role where your effort directly impacts your earning potential.
Your new roleThis is a highly autonomous, performance-driven role where you will manage your own portfolio and work directly with customers to secure positive financial outcomes.You will engage customers face-to-face and over the phone, using your influencing and negotiation skills to agree on realistic, sustainable repayment solutions.
Key responsibilities include:
Meeting customers in person and driving outcomes through effective conversations
Negotiating tailored payment plans based on individual customer circumstances
Securing repayments and managing ongoing payment arrangements
Building rapport and influencing customers to achieve mutually beneficial outcomes




Managing your own pipeline and consistently working towards targets and KPIs
Monitoring payment plans and proactively following up to ensure commitments are met
Maintaining accurate records and adhering to compliance requirements
Managing your own diary, schedule, and travel
Travelling interstate (approximately one week every five weeks)
What you'll need to succeedThis role suits individuals who thrive in a target-driven environment and are motivated by performance and financial reward.
Strong communication and influencing skills
Confidence handling objections and challenging conversations
Proven experience working towards targets, KPIs, or commission structures
A resilient, driven, and competitive mindset
Experience in collections, sales, account management, or customer-facing roles highly regarded
Strong organisational skills and ability to work autonomously
Comfortable in a fast-paced, performance-led environment
Essential requirements:
Full Australian Driver's Licence
Australian Citizenship or Permanent Residency
Willingness to travel interstate (approximately one week per month, fully paid)
Ability to pass background checks
What you'll get in return
Base salary of $88,500 + Super
Uncapped commission structure (OTE $150K+)
Fully maintained + fully expensed company vehicle
Comprehensive training and ongoing support
Clear career progression opportunities
A high-performance culture that genuinely rewards results
Why apply?
If you're motivated by outcomes, enjoy working autonomously, and want to be rewarded for your performance, this is an opportunity to step into a role where your earning potential is in your control.
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📌 Customer Collections Specialist (Sydney)
🏢 Hays
📍 Sydney

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