Job DescriptionService Coordinator
Your New Company
Our client is a well-established maintenance and construction services provider delivering plumbing, electrical, carpentry and general maintenance solutions across NSW.
Due to continued growth, they are looking to appoint a Service Coordinator to support their operational teams and help ensure projects are delivered efficiently.
This is an office-based position with full-time hours, with the hours being 8am to 4pm and there is some flexibility on this.
Your New Role
As the Service Coordinator, you will play a key role supporting the day-to-day operations of multiple trade disciplines.
Working closely with internal teams, clients and contractors, you will help coordinate work orders, maintain accurate records and assist with reporting and compliance activities.
Key responsibilities include:
Managing incoming emails and providing general administrative support
General office admin duties
Monitoring, accepting and processing client work orders
Coordinating site access for trades and contractors
Maintaining accurate information across client and project management systems
Preparing and submitting service reports for completed works
Supporting compliance activities and KPI reporting
Assisting with monthly and quarterly reporting requirements




Ensuring documentation is completed accurately and on time
What You'll Need to Succeed
Previous experience in a Service Coordinator, Administrator or similar support role
Experience within a trade, maintenance, facilities management or construction environment is essential
Strong verbal and written communication skills
Excellent organisational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Intermediate Microsoft Office skills, particularly Word and Excel
Ability to learn new systems and processes quickly
Experience using SimPRO or similar job management software is advantageous but not essential
What You'll Get in Return
Flexible part time or full-time working arrangements
Stable, long-term opportunity within a growing business
Supportive and collaborative team environment
Ongoing training and development
Opportunity to build a career within a successful maintenance and construction services business
Apply Now
If you are interested in this role, feel free to click "Apply", email me at or call on ************.
If this role isn't quite right for you, feel free to call and discuss what else is out there.
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📌 Service Coordinator (Sydney)
🏢 Hays
📍 Sydney