Must Have Skills Dynamics CRM copilot Business Process FlowsNice to have skillsExperience with Dynamics 365 Sales, Customer Service, or Field Service modules.Experience with Copilot Studio and AI Builder.Experience in enterprise-scale CRM implementations.Detailed Job DescriptionKey ResponsibilitiesDesign, develop, and customize Microsoft Dynamics 365 CRM solutions.Develop and maintain plugins, custom workflows, custom actions, and business process flows.Create and customize forms, entities, views, dashboards, and security roles.Develop client-side scripting using JavaScript and TypeScript.Build integrations with external systems using REST APIs, Web APIs, Azure Services, and .
NET technologies.Develop Power Automate flows and Power Apps solutions.Work with Azure Functions, Logic Apps, Service Bus, and API Management for integrations.Participate in requirements gathering, solution design, development, testing, and deployment.Troubleshoot and resolve application issues and performance bottlenecks.Collaborate with business analysts, solution architects, and stakeholders.Follow best practices for CRM development, security, and deployment.Required Technical SkillsMicrosoft Dynamics 365Dynamics 365 CRM / Customer Engagement (CE)Customizations and ConfigurationsPlugins,



Custom Workflow ActivitiesBusiness Rules and Business Process FlowsRibbon Workbench / Command Bar CustomizationCRM Security ModelDevelopment SkillsC#, .
NET Framework/.
NET CoreJavaScript, TypeScriptHTML5, CSS3Dynamics 365 SDKWeb API and ODataPower PlatformPower AppsPower AutomateDataversePower Platform AdministrationIntegration TechnologiesREST/SOAP APIsAzure FunctionsLogic AppsService BusAzure API ManagementSSIS (optional)DatabaseSQL ServerFetchXMLQuery ExpressionsDevOpsAzure DevOpsGit Source ControlCI/CD PipelinesSolution Deployment ManagementPreferred QualificationsBachelor's Degree in Computer Science, Engineering, or related field.Microsoft Dynamics 365 certifications are preferred.Experience with Agile/Scrum methodologies.Knowledge of Azure cloud services.Preferred CertificationsMicrosoft Certified: Dynamics 365 Customer Service Functional ConsultantMicrosoft Certified: Power Platform Developer Associate (PL-400)Microsoft Certified: Power Platform Solution Architect ExpertKey CompetenciesStrong problem-solving skillsExcellent communication skillsStakeholder managementTeam collaborationAnalytical and troubleshooting abilitiesNice to HaveExperience with Dynamics 365 Sales, Customer Service, or Field Service modules.Experience with Copilot Studio and AI Builder.Experience in enterprise-scale CRM implementations.Minimum years of experience 8-10+ years

📌 Technical Lead - Dynamic 365 Crm (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne