Customer Service Representative - Builder Developer - North West Sydney What's on Offer Long term security with 3 years secured work right nowGreat environment and great leadership in place that will ensure mentoring and career growth can happen making it very hard for people to want to leaveDiversity in projects the company deliver from H&L; to medium density projects for large stand-alone developers Overview of the role Baulkham Hills LocationResidential Builder with a development arm – highly successfulNot your typical project home builder; they have a diverse portfolio of workBig land bank which sees them in a strong position right now giving the current land shortagesWork alongside an existing team of 4 with a dedicated CSR ManagerSalary depending on experience, $75k – $90k + Super Key Responsibilities Support clients from contract deposit to handover through the provision of personalised customer service and administration supportClient Relationship ManagementMaintenance of client files and related informationWorkflow management and reportingLiaison with internal departments and teams on required approvalsCoordination of engineering details, water board, hydraulic, acoustic, bushfire etc.Preparation of submission documentation and liaison with relevant Developer/Council/PCACoordination of all necessary documentation from clients, suppliers, contractors, lenders,



brokers as requiredProvision of practical completion and settlement letters prior to and completion of settlement Requirements To Apply 4 + years of experience within the building industry in a Customer Service role with working knowledge of the Pre-Construction and Construction process.Ability to clearly identify the Customers' needs and generate solutions to suit both the Customer and business.Excellent communication skills both written and verbal.Interpersonal skills with the ability to build a quick rapport with CustomersStrong attention to detail.Competent computing skills in Microsoft Office, On-Site Companion or an equivalent systemA confident and friendly personality with the ability to work well in a co-operative team environmentSelf-motivated, dedicated and dynamicHighly organised with the ability to multi-task and deal with a variety of activities How to Apply To send in an application, please hit 'Apply' and attach resume or alternatively, if you have any questions about the role or company please 'Call' Anna Drillsma All applications are strictly confidential and will not be sent to any client for any role without your prior approval.In order to be considered for this full time position, you MUST be eligible to work in Australia with no work restrictions.Please be advised that only shortlisted candidates will be contacted.

📌 Customer Service Representative (Sydney)
🏢 Mckinnel Associates
📍 Sydney