Job Title: ICTCustomer SupportSalary:******K AUDLocation -Alice Springs, Northern Territory, Australia.Tasks and Responsibilities:· determining software andhardware requirements to provide solutions to problems· responding to inquiries aboutsoftware and hardware problems· adapting existing programs tomeet users' requirements· installing and downloadingappropriate software· ensuring effective use ofapplications and equipment· implementing computer networks· designing and maintainingwebsites· repairing and replacingperipheral equipment such as terminals, printers and modems· may work in a call centreRequirements· AQF Associate Degree, AdvancedDiploma or Diploma· At least three years ofrelevant experience and/or relevant vendor certification· Experience in telephone -basedIT Support/operations· Strong communication andcustomer service skill· Relevant Industrycertifications would be highly regarded· Ability to resolve issues asthey arise and provide effective solutionsBenefits· Employer Sponsored Visa.
· Permanent Residency (PR)pathway after 3 years of employment.
📌 Ict Customer Support (Alice Springs)
🏢 ACET Migration
📍 Alice Springs
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.