Company DescriptionIbis Budget Newcastle are seeking energetic & enthusiastic Hotel All Rounder to work across both Front Office and Housekeeping to join our Team.
Job DescriptionWorking across both Reception and HousekeepingProvide personalised service and a memorable experience for our guests – every guest, every interaction, every day.Checking guests in and out Maintaining accurate guest accountsTaking bookings, providing helpful information & entering reservationsAnswering guests queries in a timely and effective manner.Addressing guest requests and handling guest complaints in a positive manner.Working in Housekeeping,
cleaning guests rooms and servicingStrong Attention to detailQualificationsPrevious hotel front office reception experience preferableProfessional telephone manner and exceptional customer service skillsAre positive, friendly, and guest-oriented Have a strong attention to detailAre flexible and ready to work across a seven-day roster, including weekends and holidaysAdditional InformationWhat is in it for you:ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,Learning programs through our "Learn your Way" Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)Opportunity to develop your talent and grow within your property and across the world!
📌 Hotel All Rounder (Newcastle)
🏢 AccorHotel
📍 Newcastle
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