Who We AreHealthcare needs a better rhythm: one that keeps care continuous and deeply human.
Heidi is building an AI Care Partner that works alongside clinicians to make that possible.We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries.
Today, more than two million patient visits each week are powered by Heidi worldwide.Backed by nearly $100 million in funding, we're growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.What you'll doPlatform EngineeringBuild and improve compute platforms (Compute Engine, managed instance groups, GKE, container runtimes)Implement and enhance GCP networking components (VPCs, peering, Private Service Connect, Cloud DNS, load balancing)Contribute to secure and scalable network topologies across environmentsImplement agreed platform patterns and standards for compute and networkingDelivery & OperationsDeliver platform infrastructure using Infrastructure as Code (Terraform preferred)Improve automation and CI/CD pipelines for platform changesWork with senior engineers to improve reliability, performance, and cost efficiencyParticipate in incident response and post-incident improvementsCollaboration & EnablementWork alongside senior platform engineers and architects on design and rolloutSupport application teams consuming compute and networking capabilitiesContribute documentation, examples, and runbooksProvide pragmatic feedback to help evolve platform standards over time,



including incident response and SLO ownershipWhat we're looking for3–7+ years experience in cloud or platform engineeringHands-on production experience with Google Cloud Platform (GCP)Strong understanding of cloud compute and networking fundamentalsExperience working with Infrastructure as Code (Terraform preferred)Familiarity with GCP networking primitives (VPCs, firewall rules, private connectivity)Comfortable operating Linux-based workloadsNice to HaveExperience with other cloud providers (AWS, Azure)Exposure to GKE or Kubernetes in productionFamiliarity with multi-project or landing zone–style setupsExperience in high-availability or security-conscious environmentsThe way we work1.
Build to LastWe design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.2.
Own Your PracticeIdeas rise on merit, not title, and everyone shares responsibility for the standards we set together.3.
Move Fast, Stay SteadyWe move quickly but never at the cost of trust.
Progress only matters if people can depend on what we make.4.
Make Others BetterHonest feedback, steady support, and shared growth keep our teams improving together.Why you will flourish with usFlexible hybrid working environment, with 3 days in the office.A generous personal development budget of $500 per annumLearn from some of the best engineers and creatives, joining a diverse teamBecome an owner, with shares (equity) in the company, if Heidi wins, we all winThe rare chance to create a global impact as you immerse yourself in one of Australia's leading healthtech startupsIf you have an impact quickly, the opportunity to fast track your startup career!
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives.
Our strength is in our differences.
We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of chance for all.

📌 Senior Devops Engineer - Gcp (Melbourne)
🏢 Heidi
📍 Melbourne