National Service Manager | Cyklop Packaging (NSW or VIC)About the BusinessCyklop Packaging is a well-established supplier of industrial packaging consumables and equipment across Australia.
With a robust footprint in strapping, stretch wrap, tape and related equipment, the business services both resellers and end-users across multiple states.
The OpportunityWe are seeking a commercially astute National Service Manager to oversee equipment installation, maintenance, and technical support across the business.This role is critical in ensuring service reliability, customer satisfaction, and the growth of service and consumables revenue.You'll lead a small, high-impact team and set national service standards while driving operational and commercial excellence.
Key ResponsibilitiesLead and coordinate all service technicians nationallyOversee installations, preventative maintenance,



and breakdown responseStandardise installation and commissioning processesDevelop training programs and maintain technical documentationSupport capital equipment sales with technical expertiseImplement preventative maintenance contracts and drive service revenueMonitor technician productivity and service profitabilityAbout YouTechnical background in industrial equipmentExperience leading multi-site service teamsStrong organisational and coordination skillsCommercially minded with a focus on service margins and cost recoveryWhy Join Us?
Lead a small but impactful national teamPlay a key role in service excellence and revenue growthWork with a growing, innovative packaging business

📌 National Service Manager (Melbourne)
🏢 KG Talent
📍 Melbourne