Required SkillsServiceNow ITOMCMDB implementation, governance, and maintenanceCommon Service Data Model (CSDM)Vulnerability ResponseSecurity Incident Response (SIR)CertificationsCurrent ServiceNow Certified System Administrator (CSA) – MandatoryCertified Implementation Specialist (CIS) – PreferredThe ideal candidate should have robust hands-on experience inimplementing and supporting ServiceNow ITOM and Security Operations modules, aswell as expertise in CMDB health, CSDM adoption, and service mapping.
Theresource should be capable of engaging with business and technical stakeholdersand delivering quality outcomes