Job Description
About Us:
Enwise Electrical & Refrigeration is currently seeking aRefrigeration Service Coordinatorto join our team.
This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating service work and supporting team members across multiple locations.
The ideal candidate will have strong organisational skills, excellent communication abilities, and a proactive approach to ensuring seamless service delivery.
Enwise Values:
Our values ofTeamwork,Trust,Customer Focus,TechnicalIntegrity, andBoldnessguide everything we do — from supporting our team to delivering outstanding service to our clients.
Key Responsibilities:
Schedule service work using Simpro
Process customer purchase orders
Coordinate travel arrangements for service technicians
Collate job documentation, including technician reports and timesheets
Manage invoicing and support the collections process
Handle site access administration, including client questionnaires, assessment forms, and portal management
Arrange service technician site inductions
Provide timely support to technicians and customers by troubleshooting scheduling or logistical challenges
Work closely with managers, supervisors, technicians, and the operations manager to ensure effective service delivery
Qualifications and Experience:
Positive attitude, energy, and flexibility towards business growth and change
Strong interpersonal skills with the ability to effectively communicate with internal and external stakeholders
Competent, responsible, and solution-oriented mindset
Commitment to compliance with contractual obligations and safe work practices
Proficient in Microsoft Office applications such as Word and Excel
3 – 5 years of administration experience preferred, ideally with exposure to the mining industry
Must have the right to live and work in Australia
A valid Police Check (or willingness to obtain one)
What We Offer:
Competitive salary (negotiable based on experience)
Company Phone and laptop
Opportunities for professional growth and development
Supportive team environment with a focus on maintaining a positive workplace culture
Role based inEmeraldorRockhampton, with opportunities to travel between both locations
How to Apply:
If you are an organised and proactive individual with a passion for coordinating service delivery, we would love to hear from you.
Please submit yourresume and a cover letterdetailing your relevant experience and why you are the ideal candidate by clicking on the 'APPLY' button.