Job Description
About Us:
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Enwise Electrical & Refrigeration is currently seeking a
Refrigeration Service Coordinator
to join our team. This role is ideal for someone who thrives in a fast-paced workplace and enjoys coordinating service work and supporting team members across multiple locations. The ideal candidate will have strong organisational skills, excellent communication abilities, and a proactive approach to ensuring seamless service delivery.
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Enwise Values:
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Our values of
Teamwork
,
Trust
,
Customer Focus
,
Technical
Integrity, and
Boldness
guide everything we do - from supporting our team to delivering outstanding service to our clients.
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Key Responsibilities:
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Schedule service work using Simpro
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Process customer purchase orders
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Coordinate travel arrangements for service technicians
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Collate job documentation, including technician reports and timesheets
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Manage invoicing and support the collections process
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Handle site access administration, including client questionnaires, assessment forms, and portal management
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Arrange service technician site inductions
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Provide timely support to technicians and customers by troubleshooting scheduling or logistical challenges
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Work closely with managers, supervisors, technicians, and the operations manager to ensure efficient service delivery
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Qualifications and Experience:
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Positive attitude, energy, and flexibility towards business growth and change
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Strong interpersonal skills with the ability to effectively communicate with internal and external stakeholders
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Competent, responsible, and solution-oriented mindset
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Commitment to compliance with contractual obligations and safe work practices
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Proficient in Microsoft Office applications such as Word and Excel
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3 - 5 years of administration experience preferred, ideally with exposure to the mining industry
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Must have the right to live and work in Australia
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A valid Police Check (or willingness to obtain one)
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What We Offer:
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Competitive salary (negotiable based on experience)
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Company Phone and laptop
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Opportunities for professional growth and development
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Supportive team environment with a focus on maintaining a positive workplace culture
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Role based in
Emerald
or
Rockhampton
, with opportunities to travel between both locations
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How to Apply:
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If you are an organised and proactive individual with a passion for coordinating service delivery, we would love to hear from you. Please submit your
resume and a cover letter
detailing your relevant experience and why you are the ideal candidate by clicking on the 'APPLY' button.