Better begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people.
We value passion, optimism, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown Resorts is in the midst of exciting transformation, and we're looking for a Workplace Relations Business Analyst to help us embed smarter and better ways of working.
You'll play a key role in translating Workplace Relations obligations, enterprise agreements, awards and business requirements into innovative workforce and payroll solutions that support thousands of team members across our Sydney, Melbourne & Perth properties.
This prospect sits at the intersection of Workplace Relations, Technology, Payroll and Workforce Planning - turning complex industrial requirements into practical, scalable system solutions that drive compliance, efficiency and exceptional employee experiences, whilst ensuring Crown's systems accurately reflect industrial obligations.
From translating legislation into system logic, to testing, validating and implementing new workforce solutions, your expertise will directly influence how work gets done across the organisation.
This role can be based in Melbourne or Perth.
You'll be
Leading the implementation of Enterprise Agreement and Award changes across workforce and payroll systems
Translating workplace relations obligations into system-ready pay rules and business requirements
Partnering with Payroll, Technology, Workforce Planning and external vendors to deliver seamless solutions
Developing process maps,



functional specifications and implementation documentation
Coordinating testing, validation and user acceptance activities to ensure accuracy and compliance
Identifying opportunities to automate, simplify and improve workforce processes
Supporting major system enhancements, upgrades and transformation initiatives
Maintaining governance, change controls and documentation to support compliance and audit readiness
You'll bring
Proven experience in Workforce Planning or Systems, Payroll or a Business Analyst in a similar role
Experience supporting system implementations, upgrades or transformation projects
Exceptional stakeholder management and communication capabilities
Strong analytical thinking and attention to detail
Ability to manage multiple priorities while maintaining a strong compliance focus
Experience collaborating with HR, Payroll, Technology, Workplace Relations or Workforce Planning functions
On offer to you
Opportunity to help shape the future of Workplace Relations at Crown Resorts
Complimentary meals at our on-site staff restaurant + discounts at various F&B; venues on property
Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth
Take part and be rewarded in Crown's group-wide recognition and awards program
Opportunity to contribute to Crown's community, diversity & inclusion committees




Access to discounts across health & wellbeing, novated leasing options & more
If you're someone who loves connecting the dots between business requirements, systems and people and can turn detail-heavy legislation, awards and agreements into practical outcomes – we'd love to hear from you!
On top of exciting career possibilities, we offer better exposure to experiences and learning.
To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity.
We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.
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Stay connected as you explore career possibilities.
You can expect better exposure, opportunities, experiences, and learning.
It's a place where you can create joy for the people who visit us, the cities we live in and the teams we work with.
Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.
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📌 Workplace Relations Business Analyst (Melbourne)
🏢 Crown Resorts
📍 Melbourne