Job Description
Are you an organised person looking for a career change?
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We're looking for someone who thrives in a fast-paced environment and can make decisions confidently. The systems, processes and structure are already in place and well established - what we need is someone who can step in, stay organised, triage client needs and operational issues, prioritise effectively, and take action.
Why Join Us?
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M2 Electrical is more than just a workplace-we're a
family business
built on a genuine passion for the work we do and the people we do it with. We're committed to creating an environment where skilled people can collaborate and deliver great outcomes.
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As part of our team, you will enjoy:
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Competitive salary
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Flexible work options
, including
:
Optional 9-day fortnight with every second Monday or Friday off.
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Ongoing training & development
- access to internal and external learning opportunities.
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A culture that values you
- built on partnership, respect, and a social calendar for those who want to be part of it.
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Support for life outside of work
- whether you're a parent, carer, student, athlete, or have other commitments, we provide the flexibility you need to balance your career with your personal passions and enjoy life's important moments.
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Access to
EAP
, corporate perks, and on going support.
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A business that genuinely values it people.
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About the Role
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We are seeking an experienced
Scheduler / Administrator
, internally known as the
Job Coordinator
, to join our service delivery team in a full-time capacity.
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In this role, you'll play a key role in driving exceptional outcomes for our clients and ensuring smooth day-to-day operations. Based at our
Geebung head office
on Brisbane's Northside and reporting to the
General Manager
, you will coordinate and oversee service and maintenance requests, optimise workflows,



and deliver a superior customer experience.
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This role suits someone who enjoys keeping things moving, solving problems as they arise, communicating clearly, and bringing calm organisation to a busy operational environment. If you love structure, can think on your feet, and take pride in executing well without needing constant direction, you'll fit right in.
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This is an opportunity to be part of a high-performing, solution-focused team that values trust, respect, and collaboration.
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Key Responsibilities
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You will be responsible for coordinating service delivery from start to finish, ensuring every job is planned, tracked, and completed efficiently.
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You will:
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Act as the central point of coordination for incoming service requests, keeping communication clear and timely.
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Schedule and dispatch technicians through SimPRO, ensuring jobs are well-planned and workflows are optimised.
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Review and approve timesheets with a focus on accuracy and compliance.
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Coordinate follow-up works, including materials and quoting, to ensure jobs are completed without delay.
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Maintain customer portals and ensure all required documentation is accurate and up to date.
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Track performance metrics and support consistent, high-quality service delivery.
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Invoice completed works promptly and accurately.
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Provide day-to-day administrative support to technicians, enabling them to focus on delivery in the field.
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Be a decision maker! Know the processes and make the call on what needs to be done for our clients.




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What We're Looking For
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This role suits someone who is naturally organised, forward-thinking, and enjoys working within structured systems to deliver results.
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You will bring:
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Strong planning and organisational skills, with the ability to manage multiple priorities and keep work moving.
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A proactive mindset-you don't wait for things to happen, you stay ahead of them.
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Confidence working within established systems and processes, with a focus on execution.
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Clear and effective communication, both with clients and internal teams.
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A customer-focused approach, understanding that solid coordination drives great service outcomes.
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Experience in scheduling, coordination, or administration (trades, facilities, or similar environments highly regarded).
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Minimum 1-2 years of experience in scheduling, coordination, or administration roles.
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Exposure to SimPRO or similar job management systems (advantageous but not essential).
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Australian work rights are required for this position.
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Why Join Us?
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At M2 Electrical, we don't just hire team members-we empower them and provide them with the tools for success. As part of our team, you'll enjoy:
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Competitive salary plus opportunity to earn annual performance bonuses
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Comprehensive on-the-job training and mentorship from our experienced team.
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Work-life balance with a long weekend every second weekend!
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A supportive and inclusive workplace culture that celebrates success and values collaboration
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How to Apply
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Are you ready to join a team that's passionate about delivering remarkable service? Submit your resume and a cover letter explaining why you're the perfect fit for this role.
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Join M2 Electrical, where our name is our legacy, and every action leaves a positive impression.
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📌 Administrator Coordinator (Brisbane)
🏢 M2 Electrical Pty
📍 Brisbane