Job Description
Job Description:
Capability consultant -
n
n n
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What
n will your day look like?
n
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Manage and develop customer relationships and
n perceptions to achieve mutual goals.
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Product design and gap analysis to standard product
n functionality.
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Liaise with onshore and offshore development teams to
n deliver robust solutions on time.
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Demonstrate the ability to plan, prioritize and
n organize your time, project schedules and multiple project activities.
n
Serve as a bridge between stakeholders in business and
n technology. Collaborate with stakeholders to analyse and validate business
n requirements
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Communicate concepts to both technical and
n non-technical stakeholders
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Participate in user meetings to gain understanding of
n customers' processes, requirements, and issues to offer solutions and
n continuous enhancements
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Participate and understand all the project phases
n
(Planning/Designing,
Development/Configuration,
System Test,
n Integration, Functionality Testing and UAT, Deployment, Post-go live
n support/Hypercare) in an agile SaaS environment
n
Drive and/or participate in the requirements
n confirmation discussions / requirements gathering workshops
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Run workshops with stakeholders and leaders to analyse
n and design solutions for associated business processes and applications.
n Handle gaps detected during prototyping.
n
Work with the business to design or evaluate a
n breakdown of businesses processes to identify and link functional and
n non-functional requirements.
n
Collect information, analyse requirements and solve
n problems, providing technical and operational support.
n
Manage and engage stakeholders including customers and
n vendors. Build relationships, networks, vendor contracts, etc.
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Perform fit-gap analysis as needed: Analyse and assess
n the feasibility of stakeholder requirements, impacts and gaps in the
n standard delivered functionalities of SAP SuccessFactors and extended
n applications (including ServiceNow).
n
Configure and implement SuccessFactors prototypes to
n meet business requirements, and participate in overall configuration
n management
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Participate in the accurate updating of Configuration




n Workbooks
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Perform unit testing and drive and/or participate in
n User Acceptance Testing and System Integration Testing as needed.
n Participate in defect management of issues identified
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Conduct system walkthroughs / demos to explain the
n current configuration functionalities of each iteration
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Participate in the data conversion
n process (extraction-transformation-loading) as applicable
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Assist with cutover planning and execution
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Responsible for the knowledge transfer of business
n implications and detailed requirements to the application developer(s),
n project manager(s) including status reporting as required.
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Provide post go-live support and application
n maintenance support
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Take active responsibility for agreeing on Resolution
n dates and resolving open queries
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Participate in identifying areas for improvement / best
n practices
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Identify and analyse risks and issues for the program
n or project portfolio in conjunction with project managers.
n
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Client
n Relationship Development and Management
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Build long-term relationships with key stakeholders
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Managing stakeholder relationships and communications
n at all stages of the project.
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Continuously support the development of our service
n offering and value proposition for the T&C; Technology team.
n
Collaborate with Subject Matter Experts across the
n business to extract required knowledge
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Must
n Have:
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Extensive Implementation / Support experience in SAP
n SuccessFactors Employee Central, Talent Management and Development.
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Extensive Data experience in SAP SF and HR IT, People
n Operations.
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Good working knowledge of ServiceNow HR Service
n Delivery Module and Employee Centre
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Moderate experience as a Human Resource business user,
n or another HR role.
n




At least 3 implementations of SAP SuccessFactors
n working as a Talent Management (Performance and goals, Succession and
n Learning and Development) lead functional consultant.
n
Understanding of the unified SuccessFactors solution
n and the touch points with other SF modules (e.g. Learning, Talent,
n Recruiting etc.).
n
Experience in all aspects of SuccessFactors HCM
n
implementation/Continuous
Improvement including requirements gathering,
n fit or gap analysis, functional design development, user acceptance
n testing, training and deployment activities
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Experience on working with stakeholders on requirements
n and business process definition, Software
Development/Systems
Integration
n and Application Support
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Ability to document and present solutions using various
n methods (people facing, presentations, and demos)
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Knowledge of HR business process design and
n development
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Previous consulting experience working with global
n companies / Exposure to Internal project work
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Good analytical skills to help our stakeholders to find
n best solutions for their business requirements
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Good interpersonal skills, including strong verbal and
n written communication
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Able to work under pressure without any supervision,
n and a good team player
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Proven ability to work creatively and analytically in a
n problem-solving environment.
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Excellent leadership and interpersonal skills.
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Planning and coordinating of own and/or team's work
n activities to meet commitments and quality expectations.
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Robust communication skills (speaking, writing,
n listening)
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Excellent presentation, communication and negotiation
n skills
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Good knowledge of HCM concepts and HR processes
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Employee experience mindset and human centred design
n principles
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Here's
n what you'll need:
n
Experience,
n Expertise and Certification/s:
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n
SAP SuccessFactors Talent Management module
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SAP SuccessFactors Succession and Learning and
n Development
n
SAP SuccessFactors Employee Central module a plus
n
Clear understanding of the data elements and structures
n underlying
n
n

📌 Capability Consultant (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne