Job Description
Inside Sales Consultant (Technical Focus)
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About the Role
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We're looking for an
Internal Sales Consultant
to manage sales enquiries, quoting and order processing from the office - a technically-minded problem solver who's comfortable working through specs, drawings and product data to get the right answer, every time.
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This is not a showroom-facing or retail sales role. You won't be selling face-to-face to walk-in customers. You'll be the person builders, architects, trade customers and our own sales team rely on to turn a set of requirements into an accurate, technically sound quote - and to chase down the right answer when the information in front of you doesn't immediately add up.
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What You'll Do
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Process sales and quote enquiries from builders, architects, trade customers and internal stakeholders
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Interpret technical drawings, specifications and product data to build accurate, deliverable quotes
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Problem-solve discrepancies or gaps in the information provided - cross-referencing specs, plans and product data to work out the correct answer rather than guessing
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Prepare and follow up written quotations, converting enquiries into confirmed orders
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Enter and manage orders accurately in Aura's systems (including Compass), keeping data clean and traceable
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Liaise with production scheduling and operations to confirm lead times, stock and manufacturability of what's being quoted
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Maintain clear, organised records across multiple live quotes and orders at once
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Build genuine technical product knowledge across Aura's aluminium window and door range so you can answer detailed questions without needing to escalate every time
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Support the wider sales team with technical and administrative backup as required
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About You
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Technically minded - you enjoy working through detail, specs and data rather than finding it tedious
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Strong problem-solving ability: comfortable deducing the right answer from an incomplete or messy set of information
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Highly organised, with the ability to manage multiple quotes/orders simultaneously without losing accuracy
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Comfortable with numbers, measurements and technical specifications (trade, drafting, engineering, manufacturing or construction background highly regarded, but not essential if the aptitude is there)
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Confident written and verbal communicator - you'll be liaising with builders, architects and trade customers regularly, mostly by phone and email
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Systems-savvy and comfortable learning internal software and quoting tools
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A team player who works closely with production, estimating and operations, not in a silo
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Why Join Aura
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Join a Newcastle-based, award-winning manufacturer with a genuinely premium product
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Become a real technical expert in architectural windows and doors - not generic order-processing
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Office-based role with a explicit, structured workflow - no walk-in retail pressure
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Work closely with an experienced, supportive team (40+ years combined industry experience)
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Real career progression - into estimating, technical sales, or operations as Aura grows
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Ongoing product and technical training, not a one-week induction and you're on your own
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If you're someone who likes to solve the puzzle - reading between the lines of a spec sheet, chasing down the missing detail, and getting the quote exactly right - we'd love to hear from you.
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Apply now
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with your resume and a short note on what "problem-solving with information" looks like in your current or most recent role.

📌 Inside Sales Representative - Mayfield West, 2304, Nsw (New South Wales)
🏢 Aura Windows and Doors
📍 New South Wales